Deli and Tasting Room Manager: 5 Hotel
5 months ago
**RESTAURANT / WINE TASTING ROOM MANAGER - Five-Star Hotel (Stellenbosch)**
Based on the outskirts of Stellenbosch, this 5-star property is known as a historic landmark in the Winelands. Our client seeking to employ a **RESTAURANT / TASTING ROOM MANAGER **to join their team.
The ideal individual is someone with a strong managerial and operational skill set, previous experience gained in a five-star hotel environment with exceptional wine and hospitality knowledge. **It is a requirement to have all vaccinations up to date.**
In the **Restaurant / Tasting Room Manager** role you would be expected to lead and manage both teams on operational functions, also focusing on the financial and promotional targets set for both functions. Attention will be given to uphold consistent service excellence and set standards. The position **reports directly to** the Direct Wine Marketer and Food & Beverage Manager.
Must have: minimum 2 years’ experience in similar position, driver’s license, strong managerial & communication skills,
Must be: Self-disciplined, motivated, energetic, well-spoken/groomed
- Relevant Hospitality qualification an advantage
- Minimum 2 years’ experience in a similar work environment and role
- Formal wine education and training will be advantageous
- All vaccinations must be up to date
- Hands-on approach to food and beverage operations
- Able to lead and manage a team effectively
- Computer literate and Opera experience
- Previous relevant 5-star experience
- Excellent communication skills (verbal and written)
- Weekends and public holidays are normal working days
- Must reside near Stellenbosch
- Guest and service centric
- Mature and well spoken
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Establishing close and effective working relations with guests including tour operators
- Maintain and improve the high quality of service to ensure guests receive 5-star experiences
- Assuming responsibility for the overall operations and their efficiency
- Responsible for meeting sales goals set by management
- Develop innovative ideas to ensure continuation of growth
- Process all daily sales including daily commissions and shipping orders
- Handle routine purchasing transactions, including operating cash registers and accounting for daily sales. Ensure that cash accounting is correct and complete at the end of the business day
- Responsible for scheduling (in the Tasting Room & Deli and on Dineplan) and managing all wine tasting and private bookings for the Tasting Room & Deli
- Responsible for staff schedule and training for wine events and functions
- Responsible for the organisation and execution of wine events and special promotions as requested
- Handle all guest experience issues in a courteous and respectful manner
- To learn and uphold the principles and goals of the property
- Maintain winery image to reinforce the high standards of the brand
- Ability to work most weekends and some holidays
- Bi-weekly stock takes
- Commission documentation
- Perform other related duties as required and assigned by management
**REMUNERATION**:
R 20 100 (Dependant on experience and qualifications)
Pension Fund contribution
**EMAIL **your updated CV, Qualificaitons / Certifiates, References and Profile photo to Zelda Oelofse-Cornthwaite
**PICK ME RECRUITMENT
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