Wine Tasting Food

3 months ago


Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

**Area/Location: Stellenbosch Winelands, Western Cape**

**About**: Our client, a premier destination known for delivering exceptional guest experiences. specializing in hosting a wide range of events, from corporate meetings to luxury weddings.

**Key Responsibilities**:

- Oversee daily wine-tasting room operations, ensuring seamless service for individual guests and groups.
- Train, mentor, and supervise a team of wine stewards, servers, and support staff.
- Present wine offerings and lead guests through tasting experiences with enthusiasm and expertise.
- Assist with food and wine pairings, collaborating with the kitchen team to ensure complementary flavors and exceptional presentation.
- Manage guest reservations, special requests, and VIP tastings, ensuring an exceptional guest experience.
- Maintain inventory of wine, food, and tasting supplies, ensuring all items are well-stocked and presented beautifully.
- Ensure the tasting room and dining areas are clean, organized, and compliant with health and safety regulations.
- Handle guest inquiries and feedback, resolving issues promptly to ensure satisfaction.
- Collaborate with event managers on private wine tastings, special events, and promotional activities.
- Monitor staff performance and provide ongoing training to improve service and wine knowledge.

**Qualifications**:

- Previous experience as a Supervisor in wine tasting rooms, restaurants, or a similar hospitality environment.
- Extensive knowledge of wines, particularly in pairing wines with food.
- Passion for hospitality with a focus on creating memorable guest experiences.
- Strong leadership, communication, and organizational skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Flexibility to work weekends, holidays, and evenings.
- Certification in wine studies (e.g., WSET, Sommelier certification) is a plus but not required.


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