Point of Sale Specialist
4 days ago
The role of the Point-of-Sale specialist is to have a comprehensive knowledge of systems, how they operate. To develop an in-depth knowledge of the brand, the Point of Sale system, its configuration, capabilities, and integrations to support, advise and train on the system. Responsible to ensure the Group is fully utilising existing functionality and is exploring new and upcoming developments within the system. Responsible for change management of these system functionality.
Key Competencies:
Able to manage people effectively
Able to coach and develop others
In depth knowledge of Point-of-Sale system, vouchers system and loyalty programme
Customer service orientation
Analytical and able to solve complex problems
Proficient in Microsoft Office
Experience in providing customer support
Able to multi-task
Excellent verbal and written communication skills
Strong understanding of business needs
Maintain a positive attitude
Great attention to detail
Strong passion for delivering high quality service High ownership and accountability
Solution oriented
Ability to adapt to systems to manage queries and complaints efficiently
Good time management skills
Punctual Works well under pressure
Previous franchise environment experience would be favourable
**Job Types**: Full-time, Permanent
**Salary**: R50,000.00 - R60,000.00 per month
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