Sales Relationship Manager

7 months ago

Durban, South Africa FX Paymaster Full time

**Job Title: Sales Relationship Manager - Corporate Clients**

**Location: Hyde Park, Johannesburg**

**About Us**: FX Paymaster is a leading foreign exchange intermediary based in South Africa, specialising in providing efficient and cost-effective international payment solutions to businesses. We pride ourselves on offering transparent services, competitive exchange rates and exceptional customer support.

**What We Do**:
While we do facilitate money transfers for individuals relocating abroad or investing offshore, our primary focus lies in providing international payment support and services to SME businesses involved in import and export operations.

These companies need to pay their suppliers in different foreign currencies like US Dollars or Euros. When they use big banks for these payments, it often becomes a slow and costly exercise due to unfavourable exchange rates and high fees. That's where we step in. We make this process smoother, quicker and more affordable at FX Paymaster.

**Job Overview**:
As a **Sales Relationship Manager** at FX Paymaster, you will be a crucial part of our mission to transform how businesses navigate international payments. Your role will involve actively engaging with potential clients, understanding their needs and presenting our innovative solutions.

Your goal will be to establish strong relationships, provide personalised guidance and demonstrate the value of our transparent and efficient services. Working within our dynamic sales team, you'll contribute to expanding our client base, ensuring businesses receive the best in cost-effective and streamlined international payment solutions.

**Key Responsibilities**:

- Engage proactively with potential clients to understand their unique payment needs and challenges.
- Present FX Paymaster's services as the optimal solution for businesses seeking efficient and cost-effective international payment options.
- Build and maintain strong client relationships, acting as a trusted advisor and point of contact throughout their journey.
- Collaborate with the Sales Manager to develop and implement effective sales strategies aligned with company goals.
- Consistently achieve individual and team sales targets, contributing to the growth and success of FX Paymaster.
- Keep up to date with industry trends, market dynamics, and competitive landscape to inform effective sales approaches.
- Provide timely and accurate reports to the Sales Manager, detailing progress, challenges, and opportunities within your sales pipeline.
- Continuously enhance your product knowledge and sales skills through training and development initiatives.

Our sales approach is more about excellent customer service than aggressive sales. We believe in taking a consultative approach, helping businesses find better solutions. When we call companies, we simply want to understand how they make international payments and then see if there is a way for us to help make that process faster, easier and more cost effective.

**Qualities and Skills**:

- **Confident and Outgoing**: A strong presence and the ability to connect with people naturally.
- **Ambitious**: A self-starter with a drive to achieve and exceed sales targets.
- **High Emotional Intelligence (EQ)**: Able to understand and empathize with clients' needs, building rapport and trust.
- **Consultative Sales Approach**: Skilled in using a soft-selling approach, gathering information, and tailoring solutions to client requirements.
- **Effective Communication**: Exceptional verbal and written communication skills to convey complex concepts clearly and persuasively.
- **Problem-Solving**: A knack for understanding clients' pain points and proposing relevant solutions.
- **Adaptability**: Ability to learn quickly and adapt to changes in a dynamic sales environment.
- **Strong Work Ethic**: Willingness to put in the effort required to drive opportunities to completion.
- **Team Player**: Collaborative and willing to contribute to team success.
- **Resilience**: Ability to handle rejection and bounce back with a positive attitude.
- **Result-Oriented**: Focused on achieving outcomes and delivering value to clients.
- **Meetings**: You must be comfortable making outbound sales calls and attending zoom meetings with potential clients.

**Minimum qualifications and experience**
- Matric.
- RE exams may be required.
- FX experience or exposure would be advantageous.

**We offer**:

- Competitive salary.
- Opportunity to participate in a commission pool.

**Salary**: Up to R20,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have any foreign exchange or international payments experience?

**Education**:

- High School (matric) (required)

**Experience**:

- Sales: 3 years (required)

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