Supervisor - Financial Services

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

Grab this opportunity where you will be given the chance to study and work **AT THE SAME TIME**! We are offering a 12 month Learnership programme where successful applicants will attend classroom-based training combined with practical on-the-job work experience in our Customer Services team to obtain a nationally recognised qualification in Contact Centre...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Late Stage Collections (specialised)Agents to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

Tenacity Financial Services is a dynamic and innovative financial services company committed to providing outstanding solutions to our clients. We are seeking a dedicated and results-driven Collections Agent to join our team. If you are passionate about helping customers resolve their financial obligations and possess excellent communication and negotiation...

To perform end to end administrative functions across the Collections and Recoveries portfolios, as well as to fulfil a support role for all our external Debt Collections. - **Daily Activities**: - Query resolution and escalation management according to SLA - Provide administration support to EDC - Compliance to the Collections strategy - Conduct...

My client within the Financial Services sector is seeking a Senior Internal Financial Controls Analyst to join their growing team. The role is ideally suited to a CA(SA), who is passionate about a career in risk and compliance processes and controls. **Responsibilities**: - As Senior Analyst be responsible for supporting the Head of Governance Risk and...

**Daily activities**: - Device rental& Payment Management: - Oversee the full lifecycle of device rental contracts, from initiation to termination, ensuring accuracy and compliance with contractual terms. - Manage the collections process, ensuring timely payments from customers and addressing any issues related to late or missing payments. - Operational...

**Daily activities**: - Device rental& Payment Management: - Oversee the full lifecycle of device rental contracts, from initiation to termination, ensuring accuracy and compliance with contractual terms. - Manage the collections process, ensuring timely payments from customers and addressing any issues related to late or missing payments. - Operational...

**Responsibilities**: - Continued evaluation of the origination and lending process to identify areas of advancement in service delivery, client experience and to maintain high levels of efficiency. Identify and develop process improvements, both user and system driven. - Strategic thinking on continuous improvement of scorecard preparation and reviews. -...

Ready to make a big impact in the **food production** world? NDC Personnel & Contractors, in collaboration with an **FMCG** partner in the **Western Cape**, is actively seeking a **QA Supervisor** to implement food safety standards throughout the facility and ensure everything runs smoothly! Serve as an essential figure in upholding food safety standards...