Credit Operations Supervisor
4 weeks ago
**Responsibilities**:
- Continued evaluation of the origination and lending process to identify areas of advancement in service delivery, client experience and to maintain high levels of efficiency. Identify and develop process improvements, both user and system driven.
- Strategic thinking on continuous improvement of scorecard preparation and reviews.
- Reviewing the credit decisions made by the reviewer team
- Support and mentor Loan Analysts
- Providing support to the Executive: Operations and People Support in managing the workflow, cashflow and disbursements when she is not in office.
- Supervision and ensuring compliance to processes and performance of duties.
- Onboarding and new reviews
- Training
**Requirements**:
- Finance/business degree.
- Qualified CA with 1-2 years of experience
- Experience in the credit industry
- Solid understanding of lending products and practices.
- Solid understanding of the credit life cycle (up to and including collections).
- Ability to thrive in an ever-changing environment.
- Must have a passion for training and mentoring of team members.
- Strong analytical skills (data analyses).
- Very strong numerical ability.
- Excellent excel skills (pivots, lookups).
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