Manager: Residence Operations

4 weeks ago

Pretoria, South Africa University of Pretoria Full time

**UP Professional and Support**:
DEPARTMENT OF RESIDENCE AFFAIRS AND ACCOMMODATION

MANAGER: RESIDENCE OPERATIONS

PEROMNES POST LEVEL 6- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._

JOB PURPOSE:
Provide overall management and leadership of Residence Operations. To conduct planning, coordinating, and monitoring the provision of cleaning, hygiene, landscaping, building repairs and maintenance, and health and safety services in residence buildings, as well as the immediate surrounding environments.

RESPONSIBILITIES:

- Operational Management:

- Manage and monitor the Residence Operations Division within the department;
- Provide feedback at the in-house management meetings with the Facilities Department and other relevant stakeholders;
- Submit monthly reports to line management;
- Monitor Health and Safety compliance as per the regulations and framework, including reporting;
- Conduct regular site visits and inspections within residences;
- Give input on planning and implementation of recess maintenance work;
- Manage the overall wellness of residence buildings and the immediate environment on behalf of Residence Affairs and Accommodation Department, identifying inefficiencies in operational processes and developing solutions for improved service delivery in the residences;
- Management of Residence Facilities:

- Ensure that the Occupational Health and Safety Act is adhered to and arrange related training;
- Liaise with the Department of Facilities Management regarding the maintenance of residences;
- Ensure the proper planning of maintenance in residences which seeks to address identified gaps in minimum norms and standards set in the policy of Student Housing in Higher Education, international best practices, university standards, and Training Policy;
- Attend to queries relating to residence facilities from students, staff, and other stakeholders;
- Management of Cleaning Services:

- Provide overall management regarding cleaning and related activities in residences;
- Compile annual cleaning plans and monitor implementation;
- Keep track of cleaning services contracts, and ensure delivery is as per contract specifications;
- Supervision of cleaning staff and cleaning schedules;
- Monitor service providers to ensure the standard of outsourced services, which include but are not limited to, gardening, sanitary, cleaning and pest control;
- Liaise with the Logistics Division on various cleaning supplies and assets requirements, etc.;
- Human Resources and Financial Management:

- Strategic planning for staff;
- Manage staff, performance and discipline;
- Participate in recruitment and appointments;
- Oversee all human resources processes;
- Plan for units’ financial expenses;
- Adhere to university policies for finance and human recourse;
- Monitor and approve expenses;
- Divisional Strategic Management and Planning:

- Develop unit’s strategic plan to contribute to the departmental plans;
- Liaise with relevant stakeholders to implement plan;
- Implementation of plans for strategic goal outputs.

MINIMUM REQUIREMENTS:

- Relevant Bachelor’s or B-tech degree;
- A total of five years’ experience in/as:

- Management in building maintenance, repairs and cleaning services;
- Financial management;
- Human resources management, and knowledge of employee relations legislation;
- Occupational health and safety legislation and policies.

REQUIRED COMPETENCIES (SKILLS, KNOWLEDGE AND BEHAVIOURAL ATTRIBUTES):

- Knowledge of:

- Occupational health and safety;
- Building maintenance;
- Basic accounting;
- Student finance;
- Technical competencies:

- Computer literate;
- Microsoft suite;
- Google suite;
- Behavioural competencies:

- Ability to:

- Convey informational clearly and concisely;
- Deal with high stress situations calmly and effectively;
- Develop and maintain effective relationships with others in order to encourage and support communication and teamwork;
- Establish expectations and clear direction to meet goals and objectives of on-going work for a group of employees;
- Deal with others in difficult and complex situations to achieve resolution or adherence to laws and or regulations.

ADDED ADVANTAGES AND PREFERENCES:

- A relevant Honour’s degree;
- A valid driver’s licence;
- A minimum of five years’ experience in:

- The hospitality environment;
- An institution of higher education.

The annual remuneration package will be commensurate with the incumbent’s level of appointment, as determined by UP policy guidelines. UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium.
- A comprehensive CV;
- Certified copies of qualifications;

CLOSING DATE: 21 June 2024
- The University of Pretoria is committed to equality, employment equity and diversity._
- The University of Pre

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