Front Desk Receptionist
7 months ago
**RECEPTIONIST / GUEST ASSISTANT**
**Essential Requirements**:
- Minimum of 2 years of experience in the Front Office operations of a luxury hotel
- Grade 12 - Matric Certificate
- Tertiary qualification in Hospitality Management would be advantageous
- Certificate in First Aid/Fire Fighting/Health and Safety, would be advantageous
- Ability to work shifts including night shift
- Valid drivers license would be advantageous
- COVID - 19 vaccination mandatory
**Main Responsibilities**:
- Ensure a seamless guest experience through the related processes and procedures including guest’s arrival and check-in, guest relations and interactions, departure, check-out and billing
- Concierge services (Booking of restaurants, transport, etc.)
- Recommendations, upselling and cross selling including partner experiences
- Positive interdepartmental and colleague communication
- Monitor O status and management accounts
- Guest feedback reporting (Revinate, TripAdvisor, E-mails, etc.)
- Follow and enforce all Health and Safety processes and procedures whilst maintaining the privacy of all guests
**Salary**: From R7 000,00 per month
Ability to Relocate:
- Franschhoek, Western Cape: Relocate before starting work (required)
-
Receptionist: Front Office
6 months ago
Franschhoek, South Africa Helderberg Personnel Full time**Front Office Receptionist**: Franschhoek, Western Cape: A distinguished 5-star hotel and wine estate, perched above the picturesque Franschhoek Valley, has an opportunity for a Receptionist to join their Front of House Team. The Front Desk Administrator plays a pivotal role in this organisation, being the primary point of contact with guests and visitors...
-
Receptionist - Luxury Wine Estate - Franschhoek
7 months ago
Franschhoek, South Africa HotelJobs.co.za Full timeKendrick Recruitment are seeking a Receptionist for the Front of House for a luxury wine estate in the Franschhoek, Western Cape. This role is ensuring that guests experience maximum comfort and satisfaction at the hotel without any hitches in order to present a good image of the hotel and leave lasting impressions in the minds of visitors. While the...
-
Front Office Manager
6 months ago
Franschhoek, South Africa Le Franschhoek Hotel & Spa Full timeWe are looking for a highly motivated and experienced Front Office Manager to join our dedicated team at Le Franschhoek Hotel and Spa. As the Front Office Manager, you will play a vital role in ensuring our guests have a memorable and comfortable stay. You'll lead a team of front desk staff and ensure the highest level of customer service. **Key...
-
Front Desk Receptionist
6 months ago
Franschhoek, South Africa HotelJobs.co.za Full timeThe best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. -...
-
Guest Assistent Front Office
7 months ago
Franschhoek, South Africa HotelJobs.co.za Full time**Experienced Front Office Guest officer for this beautiful venue** We are looking for a well presented, experienced Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about...
-
Receptionist/guest Assistant
8 months ago
Franschhoek, South Africa HotelJobs.co.za Full timeKendrick Recruitment is seeking a courteous, organized, and highly motivated Receptionist to join our luxury hospitality team. As a Receptionist, you will be the first point of contact for our esteemed guests, providing exceptional customer service and creating a warm and welcoming atmosphere. Your role is pivotal in ensuring that guests' experiences from...
-
Front Desk Receptionist
6 months ago
Franschhoek, South Africa Tych Business Solutions Full timeExperience and Skills: - Minimum of 2 years of experience in the Front Office operations of a luxury hotel - Proficient in use of various well-known Property Management systems - Conversant with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance - Display a sense of urgency and dedication to...
-
Receptionist
7 months ago
Franschhoek, South Africa Le Franschhoek Hotel & Spa Full timePosition Title: Receptionist Department: Front Office Reports to: Front Office Manager **Job Type**: Permanent Are you a friendly and organized individual with excellent communication skills? We are seeking a dependable Receptionist to be the welcoming face of our company. As a Receptionist, you will be responsible for greeting visitors, answering phone...
-
Receptionist
2 months ago
Franschhoek, South Africa Le Franschhoek Hotel & Spa Full timePosition Title: Receptionist Department: Front Office Reports to: Front Office Manager **Job Type**: Permanent Are you a friendly and organized individual with excellent communication skills? We are seeking a dependable Receptionist to be the welcoming face of our company. As a Receptionist, you will be responsible for greeting visitors, answering phone...
-
Hotel Receptionist
6 months ago
Franschhoek, South Africa Recruitment Solutions Full timeWe are recruiting for a top front office Receptionist for a Boutique Hotel, and if you have relevant experience, available immediately and enjoys working in the hospitality industry, we would like to hear from you. **Duties**: - Room Bookings - Assist with general front line enquiries - Bookings for events, dinner reservations - Telephonic Bookings for...
-
Receptionist / Guest Assistant - Live Out
6 months ago
Franschhoek, South Africa HotelJobs.co.za Full time**IN PERSON INTERVIEWS IN FRANSCHHOEK ONLY - REGRET NO VIRTUAL INTERVIEWS** **5 Star Boutique Hotel are seeking a Receptionist for their Front Office Department** **Requirements**: - ** Qualification: Formal hotel certificate or diploma**: - ** Work Experience: A minimum of 3 to 4 years in the hotel industry's front office department experience**: - **...
-
Receptionist / Guest Assistant
6 months ago
Franschhoek, South Africa HotelJobs.co.za Full timeOur client, a 5- Star establishment in the hospitality industry is looking for an experienced Receptionist/ Guest Assistant to join their organisation. **Requirements**: - 3 years previous experience in hotel front office - Grade 12 certificate or higher - Computer literate in MS Office and a reservation system - Willing to work early, late shifts, public...
-
Receptionist
3 months ago
Franschhoek, South Africa HotelJobs.co.za Full time**Requirements**: - Matric Essential - Minimum 2 years experience in the same or similar position (Hospitality background advantageous) - OPERA Knowledge Required - Valid driver's license and own vehicle (advantageous) **Duties and Responsibilities**: - Check in and checking out of guests - Accepting payments from guest and record correctly on system -...
-
Front Office Manager
2 months ago
Franschhoek, South Africa HotelJobs.co.za Full timeAs the Front Office Manager / Lead you are responsible for overseeing the day-to-day operations of the front office, ensuring a welcoming and efficient environment for clients, visitors, and employees. **Managing Front Office Operations**: Managing day-to-day front office operations, including check-ins, check-outs, reservations, and room assignments....
-
Hotel Receptionist
2 months ago
Franschhoek, South Africa HotelJobs.co.za Full timeA luxury estate based in Franschhoek is looking for a well experienced receptionist to join their team. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success **Experience and...
-
Receptionist / Relief Night Auditor
6 months ago
Franschhoek, South Africa HotelJobs.co.za Full time**Requirements**: - Matric Essential - Minimum 2 years experience in the same or similar position (Hospitality background advantageous) - OPERA Knowledgen Required - Valid driver's license and own vehicle (advantageous) **Duties and Responsibilities**: - Check in and checking out of guests - Accepting payments from guest and record correctly on system -...
-
Receptionist / Guest Assistant - Franschhoek
7 months ago
Franschhoek, South Africa HotelJobs.co.za Full timeBoutique Hotel in Francshhoek is looking for an experienced Receptionist / Guest Assistant. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this...
-
Guest Assistant
6 months ago
Franschhoek, South Africa HOTEL AND CATERING PERSONNEL Full timeThe best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. -...
-
Guest Assistant
6 months ago
Franschhoek, South Africa HotelJobs.co.za Full time5* Boutique Hotel based in Franschhoek is looking for a Guest Assistant / Front Office Reception. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this...
-
Night Auditor
6 months ago
Franschhoek, South Africa Seasoned recruitment Full timeA Night Auditor, or Hotel Night Auditor, is responsible for overseeing front desk duties at a hotel or another hospitality establishment during the night shift. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests...