Remote Operations Support Executive Assistant

2 weeks ago

Cape Town, South Africa Thompson Creek Window Company Full time

**Remote Contract Opportunity for**:
Operations Support Executive Assistant

**About the Role**:
At Thompson Creek, we’re dedicated to delivering exceptional customer experiences while driving innovative operational strategies. Our team is dynamic, fast-paced, and focused on excellence. Join us in supporting our mission to create seamless processes and deliver value to our customers and stakeholders.

In this role, you’ll act as the glue that ensures seamless operations for the VP: Customer Fulfilment & Operations Strategy by managing schedules, communications, and strategic initiatives, allowing him to focus on driving impact. This full-time remote role (40 hours/week) requires working primarily during US Eastern Standard Time (typically 8 am-4 pm).

**Key Responsibilities**:

- Efficiently manage and maintain the calendar in various time zones, ensuring all appointments, meetings, and events are scheduled and organized.
- Coordinate and schedule internal and external meetings, including preparing agendas and related documentation.
- Perform heavy project management tasks via Asana, ensuring all projects are on track and deadlines are met.
- Keep the VP organized and on track with daily updates on the status of key projects.
- Create necessary materials such as agendas, notes templates, PPT slides, and research materials.
- High attention to detail while managing confidential information with discretion.
- Self-starter who can anticipate needs and provide logical solutions with limited direction.
- Identify opportunities to streamline administrative processes and implement improvements.
- Handle sensitive information with the utmost professionalism and discretion.
- Manage documentation and maintain an organized repository of important files and resources.

**Additional requirements**:

- Proficiency in utilizing CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) software, such as SAP, to optimize workflows and enhance operational efficiency.
- Advanced analytical skills with a proven ability to interpret complex data sets and drive data-informed decision-making.

**What We’re Looking For**:

- 4+ years of experience at executive-level (remote experience preferred)
- High level of professionalism and attention to detail
- Excellent English written and speaking skills
- Proven ability to manage a complex calendar and schedule meetings efficiently
- Exceptional organizational and time management skills
- Strong written and verbal communication abilities
- Tech-savviness, including proficiency in tools like Google Workspace, project management platforms (e.g., Asana), and video conferencing software
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
- A problem-solver with a can-do attitude who thrives on anticipating needs and proactively addressing challenges and take initiative
- Reliable, quiet location with good high-speed internet for remote work

**About Thompson Creek**

Thompson Creek Window Company is a privately owned and family-operated manufacturer and installer of energy-efficient home improvement replacement products. Founded in 1980, Thompson Creek began as a manufacturer of energy-efficient, maintenance-free vinyl windows. Since that time, Thompson Creek has evolved into one of the leading specialty home improvement contracting companies in the nation. The company’s product mix includes replacement windows and doors, vinyl siding and a clog-free gutter system. Thompson Creek is headquartered in Lanham, MD with a state-of-the-art 120,000 square foot manufacturing facility in Upper Marlboro, MD.

**Why Join Us?**
- Work remotely from anywhere in a flexible and supportive environment.
- Collaborate with a passionate and innovative team.
- Contribute to impactful projects that shape our customer fulfilment and operational strategies.

**How to Apply**:
We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Ready to make an impact?

Submit your resume and a cover letter detailing why you’re the perfect fit for this role.

Pay: R283,00 - R333,00 per hour

Expected hours: 40 per week

Application Question(s):

- Do you have proven ability to interpret complex data sets and drive data-informed decision-making.

**Experience**:

- Executive Assistant to C-Level Executives: 4 years (required)
- Int. Remote Calendar Management Google/Microsoft Outlook: 4 years (required)
- SAP CRM: 4 years (required)
- Microsoft Excel: 4 years (required)
- Project management software eg. Asana/Notion/Google Suite: 4 years (required)

**Language**:

- C1/B2 English (required)

Application Deadline: 2025/01/27

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