Experienced Hotel Reservationist 3225

2 weeks ago


Cape Town, South Africa What Next Recruitment Full time

A busy hotel is looking for an experienced reservationist in Gardens, Cape Town.

Description
The purpose of the position is to respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system. The Reservationist will create and maintain reservation records - usually by date of arrival and alphabetical listing, preparing and sending letters of confirmation and promptly processing any cancellations and modifications.

**Requirements**:
Matric
Relevant Hospitality Management qualification is advantageous
Previous reservationist experience, of at least 2 to 3 years’ experience
Knowledge and experience using an HMS system (Protel advantageous)
Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
Written and verbal communication skills
Ability to work as part of a team, as well as independently
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy

Please forward a full up to date CV

**Salary**: R15,500.00 - R16,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)



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