Group Reservationist
7 months ago
A four star property based in Cape Town is seeking an experienced Group Reservationist for the hotel's reservations team.
Responsibilities include:
- Planning daily work schedules.
- Handling booking inquiries within 12 - 24 hours.
- Processing member-specific tasks (rooming lists, handovers, daily banking).
- Aiding in achieving monthly revenue targets aligned with the hotel's annual budget.
- Creating bookings in Opera, linking corporate accounts/agencies, and adding billing instructions.
- Updating channel bookings with accurate information.
- Maintaining reports and records for group stays, including post-departure follow-ups.
- Managing escalated reservation queries.
- Supporting team members and contributing to a cohesive team environment.
- Staying informed about hotel events to upsell guest experiences.
**Requirements**:
- Matric qualification; Hotel Management diploma/degree preferred.
- Understanding of revenue and yield management principles.
- Experience in a similar role within a 4*/5* environment.
- Basic accounting skills and ability to work various shifts.
- Proficient in MS Office and Opera.
Competencies:
- Excellent knowledge of the hotel and surroundings.
- Strong verbal and written communication skills.
- High ethical standards and collaborative teamwork approach.
- Growth mindset for system and process improvement.
- Alignment with hotel values, service, and leadership ethic.
**Salary**: R18 000,00 per month
Application Question(s):
- What area do you reside in?
- Do you have reliable transport and a valid drivers license?
**Experience**:
- Hotel Reservations: 2 years (preferred)
-
Group Reservationist
4 days ago
Cape Town, South Africa The Right Company Full timeGROUP RESERVATIONIST - CAPE TOWN - R-Negotiable **Responsibilities**: - Processes Group reservations for the Group - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit policy of the hotel and how to code each reservation. - Creates and maintains...
-
Group Reservationist
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Group Reservationist** **Luxury Hospitality Group - Cape Town** **Requirements**: - Hospitality or Reservations Qualifications beneficial - Minimum of 3 years’ Hospitality dedicated group reservations experience (FIT’s and Group Itineraries) in a similar position at a 4/5-Star group(Essential) - Proficient in...
-
Reservationist (Late Shift) - Luxury Hotel Group
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeLuxury Hotel Group is seeking a dynamic and experienced Reservationist, **late shift only (2pm - 10pm)**, to join their team and contribute to the success of their renowned luxury hotel group. As a Reservationist, you will play a crucial role in ensuring seamless and personalized reservations for discerning guests. **Key Responsibilities**: - Manage and...
-
Reservationist - Luxury Hotel Group - Cape Town
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeLuxury Hotel Group is seeking a dynamic and experienced Reservationist to join their team and contribute to the success of their renowned luxury hotel group. As a Reservationist, you will play a crucial role in ensuring seamless and personalized reservations for discerning guests. **Key Responsibilities**: - Manage and process reservations through the...
-
Hospitalit Group Reservationist
7 months ago
Cape Town, South Africa The Right Company Full time**GROUP RESERVATIONIST - CAPE TOWN - R19000PM CTC** Currently recruiting for a GROUP RESERVATIONIST for a Hotel Group based in Cape Town who will be responsible for handling all group and series reservation inquiries and cancellations in an attentive, courteous and efficient manner and quoting available rates to maximize room revenue. Being able to...
-
Reservationist
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - Urgent Vacancy - Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 2/3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced work...
-
Reservationist
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced work...
-
Reservationist
1 month ago
Cape Town, South Africa HotelJobs.co.za Full time**Job Opportunity: Reservationist at Gonana Collection** Are you passionate about hospitality, sales, and thrive in a dynamic environment? Gonana Collection is seeking an experienced **Reservationist** to join our growing team. **About Us** Gonana Collection is a sustainable and eco-conscious hospitality brand. With our guesthouse and exclusive...
-
Reservationist - Luxury Hotel Group
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeKendrick Recruitment are now seeking a strong, dedicated **RESERVATIONIST** to work in the reservations department of a luxury hotel group. The position is based at the Lodges Head Office in Cape Town. **Responsibilities**: - Performing all reservation activities - Ensure a level of professionalism maintained at all times - Knowledgeable of the entire...
-
Group Reservationist Agent
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time***: Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target for a group in Cape Town, Western Cape. Please note this is not a live in position. Own vehicle required. **DUTIES AND RESPONSIBILITIES**: - Having...
-
Reservationist
6 months ago
Cape Town, South Africa Wild Dreams Hospitality Full timeCandidate Requirements:Must have previous reservationist experience within the luxury safari lodge industryWorking experience in managing reservations for a group of properties is preferableMust possess a keen understanding of the unique offerings of each lodge within the groupWill need to be well-versed in the amenities, activities, and personalized...
-
Reservationist
6 months ago
Cape Town, South Africa Wild Dreams Hospitality Full timeCandidate Requirements:Must have previous reservationist experience within the luxury safari lodge industry Working experience in managing reservations for a group of properties is preferable Must possess a keen understanding of the unique offerings of each lodge within the group Will need to be well-versed in the amenities, activities, and personalized...
-
Reservationist
5 days ago
Cape Town, South Africa Wild Dreams Hospitality Full timeCandidate Requirements:Must have previous reservationist experience within the luxury safari lodge industry Working experience in managing reservations for a group of properties is preferable Must possess a keen understanding of the unique offerings of each lodge within the group Will need to be well-versed in the amenities, activities, and personalized...
-
Reservationist
6 days ago
Cape Town, South Africa Wild Dreams Hospitality Full timeCandidate Requirements:Must have previous reservationist experience within the luxury safari lodge industryWorking experience in managing reservations for a group of properties is preferableMust possess a keen understanding of the unique offerings of each lodge within the groupWill need to be well-versed in the amenities, activities, and personalized...
-
Head Mice Reservationist
3 months ago
Cape Town, South Africa HotelJobs.co.za Full timeHospitality and Outdoor - New Vacancy - Head MICE Reservationist Luxury Hotel - Cape Town - Western Cape Our client, a Luxury Hotel in Cape Town, is seeking a magnificent Head MICE Reservationist that maximise occupancy, revenue and provide exceptional service to their guests. **Requirements**: - Matric essential - Hospitality Management Diploma or...
-
Central Reservationist
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Central Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced work...
-
Central Reservationist
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - Urgent Vacancy - Central Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced...
-
Reservationist
3 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeCandidate Requirements: - Must have previous reservationist experience within the luxury safari lodge industry - Working experience in managing reservations for a group of properties is preferable - Must possess a keen understanding of the unique offerings of each lodge within the group - Will need to be well-versed in the amenities, activities, and...
-
Reservationist
6 days ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeCandidate Requirements: - Must have previous reservationist experience within the luxury safari lodge industry - Working experience in managing reservations for a group of properties is preferable - Must possess a keen understanding of the unique offerings of each lodge within the group - Will need to be well-versed in the amenities, activities, and...
-
Reservationist - Elite Group - Cape Town
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeKendrick Recruitment are now looking for a Reservationist for a fantastic group of hospitality properties to start ASAP. You will be required to work from Head Office in Cape Town, we are looking for someone who is passionate and organised and is able to offer 5* service to clients of this elite group. **Minimum Requirements**: - Grade 12 certificate;...