Reservationist

10 hours ago


Cape Town, South Africa Valor reimagining hospitality Full time

Brief:
WE ARE RECRUITING RESERVATIONIST

Valor Hospitality Partners is recruiting for our client based at the Cape Town Waterfront. Hospitality Head Office.
- hotel|reservationist

Detail:

- Answer phone calls and attend to guests' requests to book rooms or events at the hotel.
- Check on the internal booking system and make the booking for the guest.
- Obtain payment information and run credit/debit card payments when required.
- Assist guests with booking transport such as taxis and giving directions where required.
- Liaise with the other Reservations staff in the team and provide detailed handovers.
- Take and manage online booking through the online booking system.
- Provide outstanding customer service to all guests at all times.
- Follow up with guests who may have had an issue with online or telephone bookings.
- Manage the booking schedule effectively.
- Arrange or rearrange dates with clients when there is no space for their selected dates.
- Ensure management and receptionist staff are kept up-to-date with bookings.

**Requirements and Experience**:

- _Two years' min experience in a similar role as a reservationist within hotel or lodges._
- _Stable working career._
- _Good knowledge and working experience on reservations booking systems._
- _Must be able to work or travel to the Cape Town Waterfront._
- _Excellent MS Office skills._
- Excellent written and verbal communication skills.
- Adept with controlling a busy switchboard with an excellent telephone manner.
- Excellent customer service skills.
- Good computer skills, with knowledge of booking systems, both in-house and online.
- Hands-on experience of taking credit/debit card payments over the phone and in-person.
- Able to effectively prioritize own workload and work well under pressure.

**PLEASE NOTE**:


  • Reservationist

    2 days ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Trendy ApartHotel style accommodation seeks a Reservationist to join their Central Reservations team. You will be based in the City Centre of Cape Town & work Monday - Friday 8am - 5pm & alternate Saturdays 8am-12pm At least 1 - 2 years experience as a Hotel reservationist - group or individuals is a pre-requisite - IT literacy, with experience of packages...

  • Reservationist

    5 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Busy Cape Town Restaurant looking for an experienced reservationist to join our team. 2 - 3 years experience required. Fixed Term Contract.

  • Hotel Reservationist

    2 weeks ago


    Cape Town, South Africa Hospitality Pro Recruitment Full time

    ** DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS** We are URGENTLY recruiting for an experienced Hotel Reservationist for a busy and expanding hotel based in the Cape Town City Centre. This position is **URGENT** so long notice periods will not be accepted. Duties, but not limited to: - Dealing with guests - Processing all reservation requests Strict...


  • Cape Town, South Africa Hospitality Pro Recruitment Full time

    **PLEASE DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS** We are URGENTLY recruiting for an experienced Hotel Reservationist for a busy and expanding hotel based in the Cape Town City Centre. This position is URGENT so long notice periods will not be accepted. Duties, but not limited to: - Dealing with guests - Processing all reservation...

  • Reservationist

    2 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Job Opportunity: Reservationist at Gonana Collection** Are you passionate about hospitality, sales, and thrive in a dynamic environment? Gonana Collection is seeking an experienced **Reservationist** to join our growing team. **About Us** Gonana Collection is a sustainable and eco-conscious hospitality brand. With our guesthouse and exclusive...


  • Cape Town, South Africa Hospitality Pro Recruitment Full time

    ** PLEASE READ THE STRICT REQUIREMENTS BEFORE YOU APPLY** Strict requirements: - South African ID - Grade 12 - Excellent verbal and written skills - Minimum 5 years HOTEL RESERVATIONIST experience - Must reside in Cape Town - MUST be able to start ASAP If you meet the requirements, please attach your updated and comprehensive CV with references. **Job...

  • Reservationist

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - Urgent Vacancy - Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 2/3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced work...

  • Reservationist

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced work...

  • Reservationist

    7 months ago


    Cape Town, South Africa The Capital Hotels and Apartments Full time

    The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...


  • Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full time

    The Reservationist needs to assist in the duties of the Wonderdal department creating bookings by delivering a delightful yet efficient reservations service; our reservationists are meticulous at administration ensuring that every detail of a guest’s reservation has been accurately recorded following established procedures. The ultimate goal of all...


  • Cape Town, South Africa Recruitment Solutions Full time

    This is a great opportunity for a strong individual that enjoys working in the hospitality space. As the Reservationist, you will make Reservations, work with a dynamic team to assist VIP guests. If you are a Receptionist with corporate experience, you might also be interested. **Requirements**: - Ability to work in Franschhoek and Stellenbosch - At least...

  • Central Reservationist

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Central Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced work...

  • Central Reservationist

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - Urgent Vacancy - Central Reservationist** **Luxury Hotel - Cape Town** **Requirements**: - Minimum 3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Ability to handle a fast-paced...

  • Reservationist

    7 months ago


    Cape Town, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Must have previous reservationist experience within the luxury safari lodge industryWorking experience in managing reservations for a group of properties is preferableMust possess a keen understanding of the unique offerings of each lodge within the groupWill need to be well-versed in the amenities, activities, and personalized...

  • Reservationist

    7 months ago


    Cape Town, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Must have previous reservationist experience within the luxury safari lodge industry Working experience in managing reservations for a group of properties is preferable Must possess a keen understanding of the unique offerings of each lodge within the group Will need to be well-versed in the amenities, activities, and personalized...

  • Reservationist

    2 weeks ago


    Cape Town, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Must have previous reservationist experience within the luxury safari lodge industry Working experience in managing reservations for a group of properties is preferable Must possess a keen understanding of the unique offerings of each lodge within the group Will need to be well-versed in the amenities, activities, and personalized...

  • Reservationist

    2 weeks ago


    Cape Town, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Must have previous reservationist experience within the luxury safari lodge industryWorking experience in managing reservations for a group of properties is preferableMust possess a keen understanding of the unique offerings of each lodge within the groupWill need to be well-versed in the amenities, activities, and personalized...


  • Cape Town, South Africa Seasoned recruitment Full time

    Restaurant Reservationist Need to handle all reservations for a well know restaurant Also need to be available immediately Need to have Dine Plan experience **Job Types**: Full-time, Permanent **Salary**: R12 000,00 - R15 000,00 per month Application Question(s): - What is your notice period? - What is your current salary? - How many years experience...

  • Reservationist

    1 month ago


    Cape Town, South Africa Indalo Hotels and Leisure Full time

    The **Fountains Hotel** in **Cape Town **is looking for a Reservationist who will help guarantee that the channels where reservations are made are confirmed. **Duties and Responsibilities**: - Maintaining a response time of 24 hours - Ensuring all bookings are guaranteed - Adhering to the cancellation policy - PMS inventory should be balanced - Processing...

  • Reservationist

    4 weeks ago


    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Candidate Requirements: - Must have previous reservationist experience within the luxury safari lodge industry - Working experience in managing reservations for a group of properties is preferable - Must possess a keen understanding of the unique offerings of each lodge within the group - Will need to be well-versed in the amenities, activities, and...