1783 - Customer Retention Specialist

**Job Advert Summary**: We are looking for a dynamic retention officer/ specialist to work with customers, employees, and marketers to increase brand loyalty and revenue. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business. To be...

Join Our Team: Customer Retention Strategist ExtraordinaireAre you ready to take on a challenge that merges creativity with analytics? Do you have a knack for turning data insights into actionable strategies that keep customers coming back for more? If so, we want you on our teamWe're seeking a dynamic individual to spearhead our customer retention efforts....

**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work...

Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for...

-Introduction Implementing and contributing to the Momentum Life Digital Retention strategy through proactively creating and maintaining efficiencies in the client’s journey to ensure retention of clients. Role Purpose Engage with clients to determine their requirements and recommend relevant products in order to achieve sales targets and retain...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 25 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

PayScale: **63K to 100kCTC** **Currently we do not have long term incentives/ short incentives bonus based on company and individual performance.** African Male and female and Coloured Male and Female will be considered ONLY The individual should be **business focused not consumer.** They need to understand Retention end-to end from a businesss...

**Retentions Manager - ICT and Telecoms **NEW** **Location**: Centurion **Pay Scale**: **63K to 100KCTC** **Application Instruction**: **DESIRED SKILLS** - Experience in wholesale telecoms environment - Implement strategy for retentions - Manage contractual changes to positively impact retentions - Ability to analyse and understand underlying reasons for...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** Effectively...

Duties & ResponsibilitiesAccountabilities:Client service delivery and quality- Follow procedures and cooperate with peers and leader for best possible service deliveryCompliance and Risk Management- Defined legal, statutory and regulatory compliance is maintained at the required standards- Operational risk and governance structures, measures and frameworks...

**PURPOSE OF THIS ROLE**: The main purpose of this position is to play a vital role in the continued stability and growth of the company, by serving as the front-line representative of the company brand. The customer relationship manager is part of a supportive service-oriented team. **ROLES AND RESPONSIBILITIES**: - Identify and resolves customer...

Company Description OUTsurance is a world-class profit orientated short-term & life insurer. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture. Our success can be attributed to the OUTstanding people that work for us. **Job Description**: **Responsibilities** - Our retention advisors are...

**Company Description** OUTsurance has been propelling the South African insurance industry forward for the last 26 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

The successful applicant will join the Business Support team and will be asked to become involved in the following tasks: management principles - To take ownership of user problems and be proactive when dealing with user issues - To ensure all calls are logged on the call logging system and maintain full documentation and ensure the calls have been updated...

About the RoleAs a Customer Service Specialist - Installation, you will play a vital role in providing exceptional customer service, resolving customer queries, and working collaboratively with various departments within Tracker.You will be responsible for scheduling fitments of Tracker units, scheduling technical service requests, rescheduling appointments,...