Value Added Service Manager

Management of the daily operations of Boutique - Uphold the values of exemplary customer service through modelling of behavior and establishing appropriate guidelines. - Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service. - Timely ordering of merchandise and supplies with focus on overall inventory...

Customer Interaction: Customer liaison - and reporting Service level agreements Customer Invoicing and attending to queries Customer visits (if required) Managing of afterhours activities Operations: Managing Fleet (Including Planning and Allocations) Managing Vehicle Maintenance and Repairs Including COF and Servicing, Fridge and tail lift Fridge and...

Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues. - Conduct regular client visits to establish and maintain strong relationships. - To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns. - Collaborate with internal teams, including sales, Bureau...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

**Key Accountabilities/ Principal Responsibilities** **Contractual Strategy and Management** Develop, agree and manage a robust strategy and annual plans for the contract, to meet the contractual requirements, as well as operational and financial business targets Ensure the contract is optimally structured, managed and populated to increase operational...

To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner. **Key Responsibilities** **Query Handling** - Handle a range of customer queries and/or complaints via inbound or outbound communication channels - Interpret and resolve queries by...

**Main Purpose of the Job**: The Billing & Client Services Department currently has a vacancy for a Client Services Administrator who will be responsible for providing support to all Mweb customers with the purpose of information sharing, accurate and timeous processing and resolving of billing, client service and admin related queries whilst ensuring and...

**New Business Development** - Ensure business growth and increased profitability in line with strategy and budgets. - Take a proactive approach to identifying new business opportunities. - Nurture and support business development client introductions and proposals. - Attend and present presentations. - Attend and participate in industry events and various...

My client specialises in fund accounting and is keen on adding a new member to their project team. Assist in developing and streamlining various activities alongside the operational team. Align reporting standards and implement functional processes. Financial services experience is non-negotiable. Consolidation standards Standardise processes Taking...

**Main Purpose of the Job**: The Billing & Client Services Department currently has a vacancy for a Client Services & Collections Representative who will be responsible for providing customer support - that includes information sharing, resolving of client services related queries and to do active outbound collections on overdue accounts. **Job Output**: -...

Western Cape, CPT - Northern Suburbs - Motor Retail - Service Dept - R 25 000 - R 60 000 Monthly - Job ref: WP013193/JC - Vacancy type: Permanent SHIFTINTOHIGHCAREER to an established and highly successful Dealership that requires the services of a Dealership Service Manager **Minimum Requirements**: - Must have a minimum of 5 years’ recent experience...

Western Cape, CPT - Northern Suburbs - Motor Retail - Service Dept - R 25 000 - R55 000 Monthly - Job ref: WP013610/JC - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Dealership Service Manager **Minimum Requirements**: - Must have a minimum of 5 years’ recent experience as a Dealership Service Manager...

Delivering value from data by interpreting data and providing insights into products and services; to create and evaluate business opportunities through the analysis of internal and external data and engage with others to drive efficiencies (in processes and products) through data. **Responsibilities**: - System Improvement (SI) Delivery - Has a clear...

**Dealing with the day-to-day cleaning and security operations**: - **Dealing with agents/owner’s maintenance requests**: - **Dealing with contractors** **Requirements**: **Grade 12** **PSIRA Grade B registered.** **Computer Literacy course** **Basic First Aid** **Basic Fire Fighting course** **SHE Rep Course** **Own transport & driver’s...

As a Junior Workforce Planner, your primary responsibility is determining and developing scheduling needs for various contact centre departments. This includes providing accurate projections across intra-day, daily, weekly, monthly, and annual time frames. You will analyse workload metrics, forecast staffing needs, and provide inputs into the forecasting and...

**Key Accountabilities/ Principal Responsibilities** **Primary Duties** Technical and Soft Services Project Leadership Growth, budgets, profitability and cost control Manage Technical maintenance and project development Manage staff performance Contract Management and Procurement Manage CAFM System Administration Health and Safety Compliance Security...

**Manage technical maintenance field work** - Ensure staff and contractors are fully conversant with legislative governing standards in order to ensure compliance with requirements. Manage Sub-contractors on-site in order to ensure that they obey Safety Regulations and that their equipment and procedures confirm to the legislative, operational and client’s...

**Western Cape**, CPT - Northern Suburbs** **R 40000 - R 40000 Monthly Cost To Company** Our client is an international NPO operating in the health space in Southern Africa. The Corporate Communications Department ensures that the organisation's brand is enhanced amongst the public in South Africa with the goal of raising awareness, volunteer involvement...

**Purpose**: To effectively manage and increase the product portfolio for the business’s cellular and technology products. Manage key stakeholder relationships to ensure sustained product and portfolio growth in alignment to the department strategy. As a portfolio and product owner, all Cellular projects will be successfully implemented within scope,...

Our client has a very exciting opportunity for an Administration Clerk who will give much valued support to the Creditors Team in managing the Creditors book! **You will assist by**: - Processing all pod, matching pod’s to correct load on our online platform - Maintaining a tracking schedule to ensure POD’s are received on a timely basis from...