Key Account Manager

5 days ago


Northern Suburbs, South Africa AFMS Group Full time

**Key Accountabilities/ Principal Responsibilities**

**Contractual Strategy and Management**
Develop, agree and manage a robust strategy and annual plans for the contract, to meet the contractual requirements, as well as operational and financial business targets
Ensure the contract is optimally structured, managed and populated to increase operational efficiency
Focus on future direction of the contract, to include implementation of continuous improvement initiatives that strengthen the customer relationship to enable the success of future longevity of the contract
Ensure a best practice framework is in place for the delivery of the contract, using processes, procedures and systems aligned to the company quality policy
Conduct regular reviews of processes, procedures, plans, monitoring and taking action to ensure business targets are met, including submitting accurate and timely reports
SLA Management, compliance & governance
Performance reporting to the Client

**Business Development**
Develop strong market knowledge of existing and potential clients, and keep AFMS informed of business growth opportunities aligned to strategic objectives
Provide in-depth analysis of markets, industry trends, competitors and clients to improve strategic planning and decision making
Develop and implement relationship strategies to maximise opportunities for securing new business
Identify new / future services that would provide AFMS with a competitive advantage or profitability.
Develop tender documents at a consistently high standard

**Customer, Community and Markets**
Represent AFMS when meeting with the customer, stakeholders, and end user, in order to enhance the company reputation and foster a partnership approach to the relationship throughout the contract
Lead customer service excellence and continuous improvement culture, so that the business remains at the leading edge of service delivery and value
Maintain and develop strong relationships with the client and other stakeholders to secure the necessary support for the efficient performance of hard and soft service operations and maintenance

**Leadership**
Meet the key performance areas according to the targets agreed upon in the areas of management of the client and contractor interface
Manage and oversee the functional departments of hard and soft services operations and ensure performance is delivered to appropriate standards within agreed upon time frames and budget allocations

**Financial Management**
Ensure business development strategies are in place, to deliver contract expansion aspirations in line with the business commitment
Ensure effective financial management is in place to achieve turnover, profit and to meet legal requirement

**Key Skills and Experience**
Grade 12
Ideally have a degree, or hold a professional qualification in Facilities Management / Business Management
Minimum 8-year experience at senior management level, preferably in hard and soft FM services, with at least 5 years Contract Management experience
Hard & soft services operational knowledge would be advantageous
Must have extensive experience in leading a diverse, multi-cultured, multi-disciplined workforce
Must have managed commercial and contractual elements
Must have managed resources and sub consultants
Must have working experience with managing budgets, including costs and profitability
Advance computer skills including presentation material

**People and Management Skill**
Strong leadership qualities and a confident decision maker
Possesses the drive to oversee and take ownership of the activities of the business
Must be a respected leader, and have the ability to work closely and in partnership with the clients and AFMS group senior management to ensure mutual success of both organizations and longevity of the contract relationship
Excellent interpersonal skills in working with multicultural teams across all levels, with focus on tact, diplomacy and rapport building
Communicate effectively in both written and verbal form
Committed to professional and ethical values and standards
Analytical reasoning ability and capable of making fast informed decisions on complex matters to ensure the continuity of service to the client's facilities
Excellent financial, commercial, business development and HR Acumen to support the improvement of business performance

**Key result areas**
Understand role of reporting to the business and client
Understand role of managing staff to closely ensure output is aligned with business requirements
Understand interworking with various teams to ensure client financial compliances
Understanding that feedback and communication is critical to success

**Additional Responsibilities and Skills**
The employee acknowledges that all duties performed will reflect on the client and will thus act in a professional manner at all times, as AFMS is a service provider, all necessary steps need to be taken to ensure that the service has been delivered according to cli



  • Northern Suburbs, South Africa SJ Personnel Full time

    **Key Account Manager Duties and Responsibilities** - Developing a solid and trusting relationship between major key clients and company - Resolving key client issues and complaints - Developing a complete understanding of key account needs - Anticipating key account changes and improvements - Managing communications between key clients and internal teams -...


  • Northern Suburbs, South Africa AFMS Group Full time

    **Key Accountabilities / Principal Responsibilities** **Contractual Strategy and Management** Develop, agree and manage a robust strategy and annual plans for each contract, to meet the contractual requirements, as well as operational and financial business targets Ensure contracts are optimally structured, managed and populated to increase operational...

  • Key Account Manager

    2 weeks ago


    Southern Suburbs, South Africa Ares SA Full time

    **Company Values**: - We commit to the wellbeing of our team - We work with a positive attitude - We believe in our team **Responsibilities**: **Sales Management**: - Develop annual sales strategies, setting revenue and margin targets, territorial growths, account and door growth targets, m2 growth targets, SIS targets, end-use growth targets and...

  • Accounting Manager

    2 weeks ago


    Northern Suburbs, South Africa Communicate Recruitment Full time

    Is your SAIPA article training contract ending soon? This position will provide the opportunity to directly manage a team whilst learning from surrounding finance specialist. The company has created a family-feel culture that encourages skillset development. Excellent attention to detail Strong leadership abilities Team management experience Ability to...

  • Account Manager

    5 days ago


    Northern Suburbs, South Africa Dante Personnel Full time

    Western Cape, Northern Suburbs - R 18000 - R 24000 ()- ACCOUNT MANAGER NORTHERN SUBURBS SALARY R24 000 + COMMISSION & BENEFITS **Minimum requirements**: Must have own vehicle and valid driver’s licence Must be able to speak and read English & Afrikaans fluently 3 year Degree/Diploma/Higher Diploma in Sales/Marketing/Retail Management At least 3 years’...


  • Southern Suburbs, South Africa Cape Herb & Spice Full time

    **Purpose**: To grow local CHS brand sales outside of top end retail while continuing bulk sales to strategic customers. Provide top quality customer service supported by efficient administrative and system execution. **Key Functional Areas**: - Oversee Bulk & Packaging sales - 30% of role function - Margin Management - High level customer relationship...


  • Northern Suburbs, South Africa Nicolene Di Bartolo Executive Search Full time

    **An unique opportunity for someone who understands the Food Services Industry with experience as a Key Account Manager, but in the context of providing a service to the Group. In a nut-shell, the focus is on the development of the Key Account Management function across the Group in each Business Unit, rather than being the Key Account Manager for a...

  • Accounting Manager

    2 weeks ago


    Northern Suburbs, South Africa Communicate Recruitment Full time

    Are you passionate about providing professional and accurate financial solutions? A medium-sized firm seeking an Accounting Manager could be the perfect career choice for you. Detail-orientated and organized individual Good leadership skills Ability to motivate others **Qualification**: SAIPA Articles (can be recently completed) Relevant finance...

  • Assistant Cost

    1 week ago


    Northern Suburbs, South Africa CA Financial Appointments Full time

    Growth within the business has created opportunity for an aspiring Cost & Management Accountant to join a leading food production business in Cape Town. The purpose of this role is to support the management and cost accounting business system and services. **Responsibilities**: - Utilise and refine the cost accounting system - Consistently further the...

  • Key Controller

    5 days ago


    Northern Suburbs, South Africa Astor Automotive Staff Full time

    **SHIFT WORK POSITION** This is an admin related and customer-facing position. An expanding and ever-changing Car Rental company is urgently looking to hire at their Cape Town International Airport branch. We are calling on multi-talented, well-presented, well-spoken, proactive and responsible mature individuals with admin and customer service skills to...

  • Assistant Manager

    4 days ago


    Northern Suburbs, South Africa Communicate Recruitment Full time

    Join my client who specialises in Fund Accounting. Be part of a company where developing their staff is crucial and participate in their global presence. Manage a team successfully and ensure daily deliverables are met. Ensure funds, daily controls, distributions, and mandates are managed. Strategic alignment Manage projects Stakeholder...

  • Account Manager

    1 week ago


    Northern Suburbs, South Africa Service Solutions Staffing Full time

    Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues. - Conduct regular client visits to establish and maintain strong relationships. - To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns. - Collaborate with internal teams, including sales, Bureau...

  • Senior Manager

    1 week ago


    Northern Suburbs, South Africa Communicate Recruitment Full time

    A great opportunity exists with one of our clients who has an international footprint in fund accounting. The senior manager will oversee the daily activities of the department, ensuring audits are completed and producing accurate client financial statements. Implement projects successfully and adhere to relevant controls and policies. Implement new...


  • Northern Suburbs, South Africa Communicate Recruitment Full time

    Have you recently completed your Articles? This will be your first step into the commercial industry where you’ll have the opportunity to work within a well-established, supportive finance team and perform the full financial accounting function. Complete the accounting function to the trail balance Assist with month-end submissions and reports Process...

  • Assistant Accountant

    2 weeks ago


    Northern Suburbs, South Africa Communicate Recruitment Full time

    Compile the annual budgets and submit for CFO approval Review the budgeted fees and expenses for large variances and resolve prior to the CFO conducting his review. Preparation of forecast (Rolling estimate) for the rest of the financial year Process bank statements Bank reconciliations Full creditors function Tax-related issues: submission of VAT 201,...


  • Northern Suburbs, South Africa Communicate Recruitment Full time

    Perform accounting function to trial balance Process bank account statements Reconcile cashbook Perform full creditor’s function Assist with month-end submissions and reports Perform bank reconciliations Assist Financial Managers with month-end and journals Submit VAT information to SARS Assist with any SARS audits **Skills & Experience**: Minimum...


  • Northern Suburbs, South Africa Recruitment Solutions Full time

    Are you excellent at costing, on-trend with market prices and industry trends in buying? Then this amazing opportunity might just be what you are looking for. You will have experience in the following: - Costing / Management Accounting - Strong Business sense - Knowledge of revenue optimization and forecasting systems, processes and strategies - Knowledge...


  • Northern Suburbs, South Africa Communicate Recruitment Full time

    A property company based in Cape Town is looking for a Portfolio Assistant Accountant, property is a multinational company. Purpose of this role is to assist with maintaining accurate general ledgers and complete related accounting functions. **Qualifications**: - Complete BCom Accounting - 3 to 4 years relevant experience **Skills**: - Excel Advanced -...


  • Northern Suburbs, South Africa Merand Corbett & Associates Full time

    Our client has a great opportunity for a Creditors Assistant! Assisting the Accountant in managing Creditors book: - Sending out of remittance at the of the month - Generating PO numbers and supplying it to transporters - Ensuring accurate uploads of supplier PO’s from Linebooker platform into accounting system - Processing of Supplier invoices in...


  • Northern Suburbs, South Africa Communicate Recruitment Full time

    My client in Fund Accounting has a Supervisory role acting as a signatory and managing the team’s activities. Ensure NAV is completed accurately and get involved in preparing financial statements. Work within an agile environment where progression is encouraged. Prepare various calculations Perform reconciliations Cash management Manage...