Digital Marketing Facilitator

4 months ago

Cape Town, South Africa HyperionDev Full time

**ABOUT US**:
HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers.

In 2016 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google. We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, Amazon, 2U/GetSmarter, Yoco and PwC, and those who have previously built and gone on to sell large businesses. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets.

Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally.

**ABOUT THE ROLE**:
We are seeking a dynamic and experienced part-time course facilitator who will support the lecturer in delivering the course by assisting with grading, moderating online discussion boards, acting as a moderator in live lectures and workshops and facilitating 1:1 synchronous calls with students. The facilitator will help students overcome any blockers they face in understanding course material, tasks, and projects.

**RESPONSIBILITIES**:
In this role, you will support our students by guiding them on their course content and projects, supporting group lectures and helping solve student queries. You will be part of a team building the most affordable learning experience to remove existing barriers to accessing education and teaching these skills to people from diverse cultures and backgrounds. In this role, a typical day would include some or all of the following:

- Assist the lecturer with grading assignments and projects.
- Moderate online discussion boards to ensure a productive and supportive learning environment.
- Act as a moderator during live lectures and workshops, managing Q&A sessions and ensuring smooth operation.
- Facilitate 1:1 synchronous calls with students to provide additional support and address any challenges they encounter with the course material.
- Provide timely and constructive feedback to students.
- Support students in understanding course content and completing tasks and projects.
- Monitor student progress and engagement, identifying and addressing any issues that arise.
- Collaborate with the lecturer and course design team to ensure a high-quality learning experience.

**REQUIREMENTS**:

- **Education**:

- Bachelor's degree in a relevant field (e.g., Business Administration, Management, Digital Marketing, Education, or a related tech field).
- **Experience**:

- Minimum of 2 years in a relevant role within the tech industry or education.
- Prior experience in mentoring, tutoring, or facilitation, preferably in an online setting.
- Experience with online course facilitation and student support.
- Familiarity with challenges and opportunities in the tech industry.
- Experience in curriculum development and instructional design.
- **Skills and Competencies**:

- Strong understanding of Digital Marketing principles.
- Excellent communication and interpersonal skills.
- Ability to engage and support adult learners.
- Proficiency with online learning platforms and tools.
- Strong organisational and time-management skills.

Ability to provide constructive feedback and support.

**Preferred Requirement**:

- Certification in Digital Marketing.

**BENEFITS**:

- Generous annual leave and medical benefits:_ We provide up to 20 annual leave days as part of our leave policy, as well as health insurance or medical aid benefits for our staff.
- Join the heart of tech in Africa, the US, and Europe: _You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a founding team that draws their former experience from companies such as Google, Amazon, GetSmarter/2U, & Yoco.
- Life-changing work: _Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it.

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