Personal Assistant

19 hours ago


Cape Town, South Africa CME Recruitment Full time

**A High End retailer is looking for a Retail PA and Administrator to join their team.**

**Duties**:
**Personal Assistant to Head of Retail**

Acting as an intermediary and point of contact for the Head of Retail

Screening and directing phone calls and distributing correspondence.

Managing the Head of Retails mailbox.

Interacting with all the Retail Managers

Managing the diary and scheduling meetings and appointments.

Making travel arrangements.

Producing reports, presentations, and briefs for the Head of Retail

Assisting with personal errands and other activities for the Head of Retail

**Operations**

Assist with the execution of daily and monthly reports for the Head of RETAIL and CFO

Manage and complete special projects related to retail

Coordinate Payroll with targets/commissions - company

Ensuring that employees observe company protocols. - Traveling to stores to conduct your duties on-site, as needed.

Work with HR to implement an appropriate staff structure in your stores, to secure operations can be handled with quality and efficiency

Ensure all Store Managers receive the appropriate level of training, be aware of talents in the area and enhance succession planning

System management

**Campaigns**

Assist the marketing teams with processes that impact the retail team regarding campaigns

Review VM instructions (Operational/Compliance and review purposes)

Review the offer/sale/markdown sheets to ensure information is in line with the business

Prepare Campaign information for the Head of Retail

**Customer Service**

Assist the retail teams in-store and at head office with any escalation of customer queries and/or calling customers on escalated queries

**IT**

Assist stores with escalations of call logs that affect the day-to-day functions of the store

System support

Assist IT with any ad hoc information that need to be communicated to and from stores

**Communication**

Communicate important information that impacts the business, in-store processes and head office and ensure that all relevant parties are informed

**Requirements**:
Drivers License and Own Vehicle

Matric

National Diploma in Retail Management

5 Years experience in a store environment

Store process and other process improvement and implementation

Retail Project Management

Dealing with IR matters

Workforce scheduling

Health and Safety at store level

Compliance audits

Customer Focussed

A Quick Learner

A Team Player

Adaptable

Shows Initiative

Detail oriented

Energetic & Engaging

Able to multitask and manage multiple activities at the same time


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