IT Service Desk Analyst

Dutch and English-speaking Service Desk Analyst required in Johannesburg - Hybrid, to ensure effective and efficient Service Desk services, 1st level support are delivered to the customer. !+ Year experience as 1st level Service Desk support with A+, N+, MCSE, ITIL and SDI - Service Desk Analyst Certifications, fluent Dutch and English speaking and writing,...

Main Responsibilities: First point of contact for customers endusers during the scheduled shift period Provide 1st level IT support telephonically and/or via remote take over Adhere to the KPIs and SLAs agreed with the customer Ownership of all tickets throughout the ticket lifecycle Directly reporting into the allocated TL for the account and will be...

Cool Ideas, leading ISP in Rosebank Johannesburg requires a Customer Service Analyst to join our team**Job Functions: Logging of incoming tickets Handle first line troubleshooting Customer service calls (All departments) Provide technical support Escalations of queries Willing to perform shift work Provide follow up supportExperience and Knowledge required:...

**Cool Ideas, leading ISP in Ros**ebank Johannesburg requires an IT Customer Service Analyst to join our team** **Job Functions**: - Logging of incoming tickets - Handle first line troubleshooting - Customer service calls (All departments) - Provide technical support - Escalations of queries - Willing to perform shift work - Provide follow up...

**About our client**: One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa. **About the role**: They aim for 100% no tickets breached, and the...

Front Desk/Assistant Manager - Sandton Area - are you looking for a new challenge working in a very busy upmarket Spa. Our client is looking for a motivated and friendly Front Desk Co-Ordinator/Assistant Manager to join a successful team. Attend to visitors and deal with inquiries on the phone and face to face. Supply information on services and treatments...

**Spa Receptionist Front Desk Co-ordinator required for a busy Spa in Rosebank** **Experience Required** - A minimum of 3 years' experience in a spa or beauty salon environment. - Exceptional interpersonal and communication skills. - Up-to-date knowledge of beauty industry trends, products, and wellness strategies. - Exceptional organizational skills with...

Front Desk/Assistant Manager - Sandton Area - are you looking for a new challenge working in a very busy upmarket Spa. Our client is looking for a motivated and friendly Front Desk Co-Ordinator/Assistant Manager to join a successful team. Attend to visitors and deal with inquiries on the phone and face to face. Supply information on services and treatments...

We are looking for a detail-oriented and proactive Fraud Risk Analyst to join our team. As a Fraud Risk Analyst, you will play a crucial role in ensuring the security of our customers' accounts and preventing fraudulent activities. Your primary responsibility will be to analyze alerts, investigate suspicious transactions, and take appropriate actions to...

We are looking for a detail-oriented and proactive Fraud Risk Analyst to join our team. As a Fraud Risk Analyst, you will play a crucial role in ensuring the security of our customers' accounts and preventing fraudulent activities. Your primary responsibility will be to analyze alerts, investigate suspicious transactions, and take appropriate actions to...

We are looking for a detail-oriented and proactive Fraud Risk Analyst to join our team. As a Fraud Risk Analyst, you will play a crucial role in ensuring the security of our customers' accounts and preventing fraudulent activities. Your primary responsibility will be to analyze alerts, investigate suspicious transactions, and take appropriate actions to...

Company Description - Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions. The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering...

The key purpose of the role is the delivery of our ServiceNow portfolio. We are looking for a confident and experienced individual who is up-to-date on the latest ServiceNow technology and in particular IT Workflow capabilities. You will be expected to be engaging with our customers as well as managing expectations and providing best practice...

Company Description - Join us as a HR Reporting Analyst where you will be responsible for the extraction of HR and Payroll data for our various business units. **You are data and numbers driven. That’s why we want you.** As Global Shared Services (GSS), our commitment to partnership is at the core of our values. As a global business partner, we deliver...

Company Description - Global Shared Services, at Anglo American, has an exciting opportunity for an Internal Controls Analyst. Here you will play a critical role in ensuring the adequacy of and improving the GSS internal control landscape, through reviews of its internal controls and implementing remediation actions. **Finances are vital** As Global Shared...

About SPARK Schools SPARK Schools is a network of independent schools that provides affordable, globally competitive education through Africa’s first blended learning model. This innovative model elevates student achievement and provides the tools teachers need to serve their students effectively. This blended learning model, which combines classroom...

Company Description Global Shared Services, at Anglo American, has an exciting opportunity for an Internal Controls Analyst. Here you will play a critical role in ensuring the adequacy of and improving the GSS internal control landscape, through reviews of its internal controls and implementing remediation actions.Finances are vitalAs Global Shared Services...

Company Description Join us as a HR Reporting Analyst where you will be responsible for the extraction of HR and Payroll data for our various business units.You are data and numbers driven. That's why we want you.As Global Shared Services (GSS), our commitment to partnership is at the core of our values. As a global business partner, we deliver flawless...

Company Description - Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions. The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering...

Company Description - Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions. The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering...