Boutique Hotel Duty Manager 3429pe
2 days ago
A Boutique Hotel in the Walmer area of PE is looking for a Duty Manager to join the team.
Key Responsibilities:
- Oversee daily hotel operations as well as the restaurant.
- Restaurant preparation and service - Breakfast, Lunch & dinner
- Manage guest inquiries, requests, and complaints in a professional and timely manner.
- Supervise and support hotel staff to ensure high standards of service.
- Monitor and maintain guest satisfaction levels.
- Address and resolve any issues that may arise during a guest’s stay.
- Ensure compliance with hotel policies and procedures.
- Assist other departments as needed.
**Requirements**:
- Formal qualification in Hospitality is advantageous.
- Experience in the hospitality industry, particularly in Rooms and F&B, is preferred.
- Working knowledge of Property Management System
- Customer service-oriented mindset.
**Non Negotiable**:
- Driver’s License
- Own Transport to and from work
- Able to work 6am to 3pm and 2pm to 22pm shifts
Please forward a full up to date CV
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