Retail Back Office Administrator
5 months ago
**OVERVIEW OF THE ROLE**
- Assisting and supporting front-line staff (Store Agents) in their day to day operations, including both product and order processing
- Assisting and coordinating with the respective sales teams
- Handling of escalations that couldn’t be resolved at store level
- Supporting sales staff in handling and documenting customer accounts
- Execution of business sales that are referred to the Back Office by customers
- Correcting discrepancies in customer account balances
- Assisting the front-line in preparing, scheduling and organizing appointments
- Assisting with compliance and filtering of quality business and fraudulent business **Creating Fixed Line orders on OMS & NGN**:
- Tracking of Fixed line orders
- Assist in briefing & training of the front staff.
**Skills and Competencies**:
- Telkom Systems knowledge - NGN CRM, OMS, CBS, CMSS, Xact and Unibase
- Problem solving skills
- Product knowledge
- Knowledge of Microsoft packages
- Good communication skills
- Creativity.
**Minimum Requirements**:
- Matric (Grade 12)
- An Administrations qualification will be an added advantage
- A retail telecommunication experience will be an added advantage.
**Experience**:
- Administrative office procedures, practices and equipment: 1 year (preferred)
Ability to Commute:
- Cape Town, Western Cape (required)
Ability to Relocate:
- Cape Town, Western Cape: Relocate before starting work (required)
-
Retail Back Office Administrator
5 months ago
Cape Town, South Africa Motivity (PTY) Ltd Full time**OVERVIEW OF THE ROLE** Monitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement. **KEY RESPONSIBILITIES** - Overseeing the planning and implementation of multiple concurrent projects. - Identifying, reviewing, and evaluating the project schedules, milestones and required resources to...
-
Spanish Speaking Back Office Administrator
6 months ago
Cape Town, South Africa Lead Capital Group Full time**Customer Service Back office Administrator** **Why join us?** We promise our employees to experience role clarity, coaching and mentoring, professional development and a structured career path through our people's promises and keeping the employee experience at the core. Experience the culture of outperformance and engagement. We also offer unrivaled...
-
Cape Town, South Africa TourAxis Full timeAbout Us: TourAxis specialises in building innovative travel brands and platforms. We aim to bring new and innovative travel products, services, technology platforms, and companies, growing these ideas from conception to start-up and scaleup phases. Our portfolio of brands includes Expat Explore, Group Tour Shop, Rail Rocker, PlugPlug, and more. As we...
-
French Speaking Back Office Administrator
3 months ago
Cape Town, South Africa Lead Capital Group Full time**Why join us?** We promise our employees to experience role clarity, coaching and mentoring, professional development and a structured career path through our people's promises and keeping the employee experience at the core. Experience the culture of outperformance and engagement. We also offer unrivaled incentive and commission packages and no ceiling to...
-
Back Office Manager
5 months ago
Cape Town, South Africa RMV Solutions Pty Ltd Full timeCompany Overview: - Our client is a prominent player in the credit repair sector, dedicated to helping individuals achieve financial independence. We are looking for a skilled Back Office Manager to join our dynamic team.- Position Overview: - As the Back Office Manager, your role involves overseeing the daily operations of our debt counseling team, ensuring...
-
Back Office Manager
5 months ago
Cape Town, South Africa National Debt Advisors Full timeFinancial Wealth Holdings is a leading provider in the credit repair industry, dedicated to assisting individuals in achieving financial freedom. We are seeking a skilled and experienced Back Office manager join our dynamic team. As the Back Office Manager, you will be responsible for overseeing the day-to-day duties of our debt counselling team, ensuring...
-
Travel Back Office Support
6 months ago
Cape Town, South Africa Siyabona Africa Full time**Are you a recent tourism graduate who loves African travel and excels with data?** We have the perfect opportunity for you at Siyabona Africa! Join our Travel Support team and start your career in an exciting and dynamic environment. Location: Gardens, Cape Town **Must-Have Qualifications**: - You've finished your tourism studies, achieving **at least...
-
Team Leader
5 months ago
Cape Town, South Africa LRI Invest Full timeDescription Team Leader - Back Office Transaction Processing - Cape Town Summary of the position The Team Leader: Back Office Transaction Processing will be expected to manage and implement controls, process and all projects as well as to plan and manage the production cycle of the system reconciliations area between Decalog and Invest One with the...
-
Back Office Manager
5 months ago
Cape Town, South Africa Marstep Full time**This is a great opportunity to join a long established and continually growing business, where you will the opportunity to develop a worthwhile career.** **Position Overview**: As the Back Office Manager, you will be responsible for overseeing the day-to-day duties of our debt counselling team, ensuring the smooth operation of client accounts under debt...
-
Retail Administrator
6 months ago
Cape Town, South Africa Truniq Professional Services Full time**Retail Operations Administrator - Durbanville** **Our client in the retail industry is seeking a retail operations administrator to join their team. The successful incumbent will be responsible for the following**: Co-ordinate small teams to ensure compliance with rules. Cash reconciliations. Creditor reconciliations. Stock management oversees...
-
Back Office Operations Specialist
1 month ago
Cape Town, Western Cape, South Africa Employ Africa Group Full timeBack Office Agents x5Due to significant growth, our client is seeking highly skilled Back Office Agents to join their team.As a Back Office Agent, you will work independently and as part of a team to perform specific audit and compliance duties, ensuring high performance and compliance across the Marketplace.The types of tasks you may be asked to perform and...
-
Cape Town, Western Cape, South Africa Network Recruitment Full timeKey Responsibilities:Oversee the integration and back-office systems to ensure they are efficient, reliable, and aligned with business needs. Develop and implement strategies for system integrations to enhance data exchange and operational workflows.Work closely with cross-functional teams to gather requirements and ensure systems meet organizational...
-
Back Office Support Analyst
7 months ago
Cape Town, South Africa Recruitment Matters (Pty) Ltd Full timeOur client is looking for a Back Office Support Analyst to join their team. The primary purpose of the role is operational support of the production Back-Office environments, ensuring continuous monitoring and improvement of Back-Office processes and functions including preventative and proactive measures to enable system stability, reconciliation, and...
-
Retail Operations Administrator
5 months ago
Cape Town, South Africa Truniq Professional Services Full time**Retail Operations Administrator - Durbanville** **Salary: R 8500 - R 10 500 per month (negotiable, depending on experience and qualifications)** **Our client in the retail industry is seeking a retail operations administrator to join their team. The successful incumbent will be responsible for the following**: Co-ordinate small teams to ensure compliance...
-
System Architect for Integration and Back Office
3 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob Summary:We are seeking a highly skilled System Owner for Integration and Back Office to join our team at Network Recruitment.Key Responsibilities:As a System Owner for Integration and Back Office, you will be responsible for overseeing the integration and back-office systems, ensuring they are efficient, reliable, and aligned with business needs.You will...
-
Back Office Agents x5
2 months ago
Cape Town, South Africa Employ Africa Group Full timeDue to significant existing and future growth, our client is looking for Back Office Agents to join their team.Working independently, within a team, you will specific audit and compliance duties to ensure high performance and compliance across the Marketplace.The type of work you could be asked to take on and trained within are:Critique of proof of delivery...
-
Back Office Agents
6 months ago
Cape Town, South Africa Palesa Mbali Group Full time**Position**:Agent: Back Office Support **Position Purpose**: To support the management team in the department and to attend to escalated queries. To ensure the prompt resolution of member queries regarding all medical aid claims, telephonically and in writing. **Experience**: - 1 - 2 years experience in the medical aid industry - business writing skills...
-
Administration and Retail Manageress
4 days ago
Cape Town, South Africa African Praise Full timeWe are a small, family-run business based in Kenilworth, Cape Town, specializing in the **handcrafted manufacture of bespoke clergy garments**. Our business is more than a retail shop—we are dedicated to creating custom-made, high-quality garments for clergy. We are looking for a **Retail and Administration Manageress** to join our team **6th January 2025...
-
System Architect for Integration and Back Office
4 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeJob SummaryWe are seeking an experienced System Owner for Integrations and Back Office to oversee the integration and back-office systems, ensuring they are efficient, reliable, and aligned with business needs.Main ResponsibilitiesTo develop and implement strategies for system integrations to improve data exchange and operational workflows.To work closely...
-
Reception | Administrator
2 months ago
Cape Town, South Africa Office & Co Full timeFront Desk Greet clients and visitors in a warm and professional manner, providing excellent customer service. Manage the reception area, ensuring it is organized, tidy, and welcoming for all guests. Administrative Duties Perform general administrative tasks, including answering phones, responding to emails, and managing correspondence. Maintain filing...