Front Office Cx Specialist

**Job title**: Front Office CX Specialist **Reporting to**: Front Office Team Leader **Location**: Cape Town **ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS** **WHAT WE DO** Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to...

Job title: Front Office CX Specialist Reporting to: Front Office Team Leader Location: Cape Town ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S EE TARGETS WHAT WE DO Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage...

The CX Operations Coordinator is a full-time member of the CX team that reports directly to the Senior Ops Specialist - Returns. The CX Order Management Coordinator is a natural team player and has a demonstrated ability to work cross-functionally and productively with stakeholders within the CX org and across the company, especially with members of the...

**Join Us as a Hybrid CX & QA Specialist**: Are you passionate about creating exceptional customer experiences and ensuring top-tier service quality? This is your opportunity to take on a pivotal role as our **Hybrid Customer Experience (CX) and Quality Assurance (QA) Specialist**, driving member satisfaction and operational excellence across the...

**The Twelve Apostles Hotel and Spa** **Guest Liaison Officer (Permanent - Part-Time)** **Job Summary**: We are recruiting for a passionate and detail orientated Guest Liaison Officer to provide exceptional personalised service to our guests at all times by anticipating guests needs and exceeding expectations. **Organisational Positioning**: -...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

**Join Ten Group as a Customer Experience (CX) Analyst**: Ten Group is building a world-class global Customer Experience (CX) team for one of our valued clients, aiming to create seamless, compelling customer journeys for members worldwide. This is an exciting opportunity to join a dynamic team, collaborate across regions, and play a key role in analyzing...

***: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. **FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES**: - Trains, cross...

About Us: Premium Consulting is a leading healthcare consulting firm dedicated to delivering exceptional patient care and innovative solutions. We are seeking a skilled and experienced Health Care Front Desk Specialist to join our team.Job Description: As a Health Care Front Desk Specialist, you will be responsible for managing front desk operations,...

This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for its investment in employee wellness, the broader community & the environment. An opportunity is available for an experienced Front Office Administrator to provide overall Front Office Administration with a key focus on Debt Collection for Front Office...

A 4* Luxury Hotels is looking to recruit a Front Office Administrator to provide overall Front Office Administration with key focus on Debt Collection for Front Office and Conferencing Departments. **Key responsibilities will include**: - Follow up on payment for Group & Individual Accounts - Follow up on Conferencing Account Payments - Compile Front...

Summary **Position Title**:Front Office Manager **Reports To**:Operations Manager **Position Summary**: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for...

A 5* luxury Hotel seeks a professional Front Office Manager with strong Technical Skills coupled with excellent Guest Experience management exposure to implement Standard Operating Procedures on a new system & train the necessary team members. The Front Office Manager is to manage the daily activities, reporting, training and operations of the Guest...

Front Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest,...

As the Front Office Manager, you will take full and sole responsibility for the supervision and control of all guest services, reservations, guest relations, and administration of the Front Office Department. Key Responsibilities: - Ensure the smooth operation of the Front Office Department by supervising and controlling all guest services, reservations,...

Front Office Manager. 4* City Hotel - Cape Town is seeking a Front Office Manager. Hospitality Management 3 years Diploma or Degree qualification 3 years Front Office Management experience in a 5* Game Lodges required Proficient in Microsoft Office, especially with Good to Advanced Excel Skills Good working knowledge / understanding of Hospitality PMS...

Newly furnished Aparthotel in the City Centre seeking a Front Office Manager with at least 2 years experience in a Front office management role. PMS Semper experience will be beneficial. Valid Drivers Licence and Own transport. Ability to work hospitality hours/shifts. Management and operation of the Front Office department. all aspects of the guest...

**WHAT WE DO** We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it! Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they...

A 5* Boutique Hotel seeks a strong Front Office Manager with 5* luxury experience to lead the Front Office Team. The purpose of the position is to ensure that guests receive a heart-warming welcome and coordinating all front office activities, reservations, and guest services. **Minimum Experience and Qualification Required**: - Post matric hotel school...

Newly furnished Aparthotel in the City Centre seeking a Front Office Receptionist with at least 2 years experience in a Front office experience. PMS Semper experience will be beneficial. Valid Drivers Licence and Own transport preferable. Ability to work hospitality hours/shifts. Operations of the Front Office department. All aspects of the guest...