Front Office Manager

**The Twelve Apostles Hotel and Spa** **Guest Liaison Officer (Permanent - Part-Time)** **Job Summary**: We are recruiting for a passionate and detail orientated Guest Liaison Officer to provide exceptional personalised service to our guests at all times by anticipating guests needs and exceeding expectations. **Organisational Positioning**: -...

***: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. **FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES**: - Trains, cross...

A 5* luxury Hotel seeks a professional Front Office Manager with strong Technical Skills coupled with excellent Guest Experience management exposure to implement Standard Operating Procedures on a new system & train the necessary team members. The Front Office Manager is to manage the daily activities, reporting, training and operations of the Guest...

Front Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest,...

As the Front Office Manager, you will take full and sole responsibility for the supervision and control of all guest services, reservations, guest relations, and administration of the Front Office Department. Key Responsibilities: - Ensure the smooth operation of the Front Office Department by supervising and controlling all guest services, reservations,...

A 5* Boutique Hotel seeks a strong Front Office Manager with 5* luxury experience to lead the Front Office Team. The purpose of the position is to ensure that guests receive a heart-warming welcome and coordinating all front office activities, reservations, and guest services. **Minimum Experience and Qualification Required**: - Post matric hotel school...

At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities...

Summary Hyatt Regency Cape Town is looking for a new Assistant Front Office Manager to join our dynamic team. Assistant front office manager will assist in the smooth and efficient running of the Front Office Department and support and execute all duties and task given by the Rooms Division Manager and Front Office Manager. Key Duties: - Supervising the...

A 5* hotel in Cape Town is seeking to appoint a Front Office Duty Manager. Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. **DUTIES AND RESPONSIBILITIES**: - Greets guests of the hotel. - Assists...

Front Office Manager for a Boutique Hostel In Cape Town CBD **Leadership and Supervision**: - Manage and train a team of receptionists, security guards, Duty Managers - Schedule staff shifts and handle HR-related tasks like leave requests - Motivate and support staff to provide excellent customer service **Customer Service and Operations**: - Oversee...

The Fountains Hotels, on behalf of Indalo Hotels and Leisure is looking for a Hotel Assistant Front Office Manager to oversee the front desk operations at a hotel. The Assistant Front Office Manager is responsible for ensuring that guests receive excellent customer service, duty manager shifts, and accurate billing. They manage room assignments, answer guest...

A 5* Luxury Hotel seeks an Assistant Front Office Manager. Assist in efficiently managing the Front Office department, in order to provide the highest levels of service and hospitality to all guests. Achieve total guest satisfaction by ensuring that the quality assurance, service and departmental standards are adhered to by the Front Office team. 2 - 3...

We are looking for an Assistant Front Office Manager to join our Front Office team at one of our Cape Town Hotels and asist the team with elevating our hospitality standards. **Your Role**: - Assist in managing and supervising Front Office activities, including guest check-in/check-out, reservations, and concierge services. - Support the creation of a...

Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for an Assistant...

Assistant Front Office Manager - 4_ Hotel, Cape Town_* **Key Responsibilities**: - Assist in overseeing daily front office operations, ensuring smooth guest check-ins and check-outs. - Support the Front Office Manager in managing the front desk team, providing training and guidance as needed. - Ensure excellent guest service standards are maintained,...

Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for an Assistant...

A large Hotel seeks a professional & experienced Front Office Manager to lead the team. We are looking for a friendly, professional, and customer-oriented front office manager to join the team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee...

We are urgently looking for an experienced Front Office Manager to join the Front Office team at our Hotel in Cape Town. **This Position is for you IF**: - You can manage the different distribution channels in periods of high occupancy - You can ensure maximum occupancy of rooms by adjusting pricing terms, where necessary, under the supervision of the...

**Assistant Front Office Manager - Luxury Hotel, Cape Town** **Key Responsibilities**: - Oversee daily front office operations, ensuring smooth and efficient guest check-ins/outs. - Manage the front office team, providing training and support as needed. - Maintain high standards of guest service, addressing queries and resolving issues promptly. - Monitor...

**Assistant **Front Office Manager** At Cape Grace Hotel, managed by Accor, our Front Office Department, thrive with the commitment of Colleagues and Leaders who model our values of Respect, Integrity, Teamwork Accountability and Excellence. **Position scope** Reporting to the Front Office Manager, the Assistant Front Office Manager is responsible for...