Front Office Administrator
6 months ago
This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for its investment in employee wellness, the broader community & the environment. An opportunity is available for an experienced Front Office Administrator to provide overall Front Office Administration with a key focus on Debt Collection for Front Office and Conferencing Departments.
**Key responsibilities will include**:
- Follow up on payment for Group & Individual Accounts
- Follow up on Conferencing Account Payments
- Compile Front Office Month end reports
- Prepare all Group Arrivals and check Billing Instructions before departure
- Liaise across departments and with guests
- Manage all the administrative issues in the department
- May be requested to cover Duty Management Shifts
**Requirements**:
- Minimum Matric / Grade12 with a Hospitality qualification beneficial
- At least 4 years of previous front office experience in a similar position or at reception
- Knowledge of Opera Front Office systems would be advantageous
- Driver’s license advantageous
- Above average computer skills with an excellent ability to work with Excel
- An aptitude for figures and reconciliations
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