Ecommerce Customer Support Associate

**About The Client**: The Client is an ecommerce retailer founded in 2013 selling 500 sun protection products across 30 brands, mainly to a UK customer base. They have a £350k+ annual revenue plus a small team based in Worthing, UK currently alongside two purpose-driven founders with 20+ years of experience running retail businesses. Their vision is to...

Our client who specialises in the online retail space is looking for a Digital Marketing and eCommerce specialist. **Knowledge**: - Professional in the digital retailing market, B2B and B2C experience a plus. - Extensive knowledge of e-commerce technologies and tactics. - A self-described data wizard able to interpret data and draw conclusions to implement...

**Key Responsibilities**: - Customer service Sales support Assist online customers proactively using chat and telephone. Liaise with logistics and warehouse teams - Sales admin - Achieve individual targets **Required Qualifications**: - Complete Matric and tertiary education - A minimum of 2 years experience working as a sales consultant or customer...

About the Role:We are seeking an experienced UK Client Support Associate to join our team in Sandton. As a key member of our client support team, you will be responsible for providing exceptional service and support to our UK-based clients.Responsibilities:Handling customer inquiries and resolving issues in a timely and professional manner.Providing...

Provide operational support in e-comm business unit. **Key duties include but are not limited to**: - Payment Queries - Solve customer queries on payments related to online orders - Refunds - Solve customer queries related to refunds. - Gift Card & Coupons Queries - Customer Service - E-commerce order & delivery queries - Operational...

The main job function supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres (Windows Server 2022 and SQL Server 2022) Working in an Operations Centre, part of a team running a 24/7 shift pattern. Reviewing Monitoring and Alerting systems constantly. Prioritizing and escalating issues quickly and proactively, or solving issues...

At Core Group, we’re proud to offer innovative products that meet the needs of our customers. The Core Group is a group of companies that represent the world's leading personal technology products and services in Sub-Saharan Africa. We believe in bringing products and services to people that’ll empower, enable, inspire and grow - achieved through supply...

We are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. **Key Duties and Responsibilities**: - Must...

**MagicOrange So**ut**h Africa** **About MagicOrange** MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and...

**About Zeal Group** Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe Headquartered in London, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus...

A well established I.T Rental company is looking for an experienced Customer support agent with an ability to understand the basics of IT issues, direct system tickets, and help with basic IT related queries. The role will be to: - Answer all inbound calls - Action I.T tickets coming into the helpdesk - Open tickets and assign priority levels - Resolve...

- **Minimum Requirements**: The following minimum requirements are a prerequisite for this vacancy: - A degree or Diploma in IT, Software Engineering, Computer Science, Engineering or a related field - Six months’ experience in a similar role is preferable, but graduates will be considered - A fully equipped home office **Job Specification**: - be on...

- **Minimum Requirements**: - Degree or Diploma in IT, Software Engineering, Computer Science, Engineering or a related field - 6 months experience in a similar role is preferable, but graduates to be considered - Fully equipped home office - Willing to work night shifts on a rotational basis **Job Specification**: - Expected to excel in linux and...

Sales Associate/Agent Job Specification We are seeking a dynamic and enthusiastic Sales Associate to join our team. The ideal candidate will be passionate about sales, customer service, and building strong relationships with clients. This role will involve identifying and pursuing new business opportunities, as well as maintaining and growing existing...

At Blueion Support Services, we are seeking a highly skilled and experienced Deposit Operations Manager to join our team. This is a fantastic opportunity for a talented professional to take on a leadership role in our Payments Department.As a Deposit Operations Manager, you will be responsible for overseeing the efficient processing of payments, ensuring...

Quantanite is a BPO based in Sandton. We are currently seeking a Customer Care Associate within the travel and tourism sector to join our team. We are looking for associates that are able to work on an extremely flexible working model to cover a 24/7 roster. **About the role**: The purpose of the role is to ensure our high levels of customer service are...

Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer loyalty programmes and events. **Responsibilities**: - Development and management of a customer loyalty programme for the company and create lifetime value through the programme. - Evaluate the performance of the programmes and investigate...

**Introduction** Pepkor Lifestyle is looking for a motivated and self-driven Web Content Administrator to join our dynamic team in the Group Merchandise department. This individual will be required to provide customers with an excellent online shopping experience by enriching product information and images for eCommerce platforms. **Description** - Enrich...

Paymentology is an award-winning global Fintech with an enterprise-level, highly scalable, highly secure financial processing system that powers tens of millions of transactions and makes it easy for people to issue, redeem and reconcile prepaid cards all over the world. - We have an amazing Global Customer Support team ensuring that our enterprise customers...

**We are the makers of possible**: BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the...