Business Operations Assistant Intern

4 months ago

Kempton Park, South Africa DSM Full time

Job title: Business Operations Assistant Intern

Location: Isando, South Africa

Job model: Hybrid

The Business Operations Assistant Intern (Assistant) will play a critical role in providing the Sub Sahara Africa Account Managers (AMs) and the Sales Lead with administrative, organizational and operational support and services, to assist them in the performance of their duties. The Assistant will function as a key point of contact with internal and external customers. Furthermore, the Assistant will support the team in various functions such as sales data gathering and report generation (to aid data driven decision making), marketing initiatives, regulatory affairs documentation, samples management.

**Key Responsibilities**:

- To provide administrative and enabling support
- Manage customer requests/queries/questions as per regional service level guidelines and AMs guidance
- Assist with customer requests for samples, and manage the process for samples analysis by DSM-Firmenich
- Prepare quotations, both in SAP and as written offers, and follow approval procedure based on AMs input
- Manage contract flow with local and regional contract administrators
- Assist AMs with loading cases and projects on the CRM system and further assist in managing leads on the CRM system
- Generate sales reports and present findings to aid decision-making
- To help the business to collect data, sort it and interpret it to help (the business) with data driven decision making process.

**Qualifications**:

- Minimum diploma or science degree which includes the following courses finance, economics, marketing, statistics/data science
- Administration experience in sales
- Working knowledge of SAP and MS Office (Word, Excel, PowerPoint and Outlook)

**Required skills**
- Attention to detail and strong organizational skills
- Excellent and interpersonal skills
- Excellent communication, both written and verbal in English
- Self-starter, able to initiate and sustain momentum without external stimulation
- Team player, within a team located in various parts of the world
- Work well under pressure to meet customer deadlines
- Flexible and open minded
- Have a “can do” attitude
- Conceptual thinking, excellent analytical and problem-solving skills.

**We bring**:
A space to grow by encouraging and supporting curiosity and an open mindset

The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose

Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity

A firm belief that working together with our customers is the key to achieving great things

Wide variety of employee benefits and competitive employment conditions

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