Retail Development Manager

1 day ago

Johannesburg, South Africa The Prestige Cosmetics Group Full time

**Position**: Retail Development Manager - Department Stores

**Department** : Sales

Purpose of the Role:
It is the responsibility of the Retail Development Manager - Department Stores, to run a defined business portfolio in their designated region. The scope would include Department store retail and inventory systems management, staff management and financial management of the portfolio. The Retail Development Manager is required, through entrenching the CAVI values by example, to improve retail competencies, maintain positive sales growths; and manage costs and expenses within their designated region.

Furthermore, the Retail Development Manager - Department Stores is to ensure that the presentation and maintenance of our products and displays are to Brand required standards and displays are fully functional, demonstrable, and clean, enabling a consistent, powerful customer experience to occur.

**Duties & Responsibilities**:
1. ACHIEVE REGIONAL SALES TARGETS

a. Achieve positive sales growths monthly and annually based on annual set targets (sales), through the development and driving of “sell out” strategies in a specific region and per door
- Work with National Sales Manager and Training Manager to evaluate specific sell through metrics within each department store and develop specific product focus, training strategy and on floor merchandising opportunities
- Monitor competitor activity and plan the appropriate response. This includes knowing Fragrance Brands rankings and growths against competitor brands in store.

d. Execute successful in store promotions and special events (at least 2 events per month), working with in store management to optimize business. Ensure timely setup of all launches and retailer specific promotions, including signage for correct in store execution. Implement and monitor qualitative events throughout the region to drive sales
- Deliver and communicate key promotional and product launch materials in all assigned stores
- STOCK MANAGEMENT

a. Monitor stock on hand and liaise with Regional Managers, Store Managers and Cosmetic Managers with regards to out of stocks and stock discrepancies. Ensure correction of instore EDI, RETEK systems to amend stock discrepancies, to assist correct retailer replenishment going forward. Drive ‘’sell-in strategies’’ through stock management

b. Where applicable, manage make-up (SBT) stock levels in each Beaute store within the region, through actively engaging with the National Sales Manager regarding model stocks, replenishment levels and any other relevant information.

c. Manage tester and counter supply stock levels in each store within the region to ensure that there are no out of stocks or abuse of these items, including management of paperwork with regards to Tester management

d. Repair and replace any non-functional merchandising, promotional displays etc. Ensure all products are as per correct Brand merchandising guidelines and displays are clean to ensure a powerful presentation of our products

e. Ensure RTV process is managed efficiently through the RTV tracker and that they are uplifted from stores timeously

3. BUDGET AND EXPENSE MANAGEMENT:
a. Manage costs and expenses within the region within allocated budget, i.e. travel expense budget, staffing budget

b. Manage expenses so that the expense growth does not exceed sales growth.

c. Manage expenses related to events, launches and promotions (to not exceed allocated marketing budget).

d. Ensure temporary and permanent staffing budget is not exceeded and monitor these expenses monthly through clear and accurate monthly reconciliation in conjunction with the National Sales Manager

e. Ensure that permanent BC’s are employed within the budget allocated by the brand and are signed off by the relevant BM

4. RELATIONSHIP MANAGEMENT

a. Build and leverage in-store relationships with store/department leadership and retail salespeople in all departments. Create strong advocacy among store consultants towards our Brands, our company and yourself, enabling PCG to be the ‘go to’ Brands when product recommendations are made.

5. ADMINISTRATION/REPORTING

a. Ensure correct documentation is completed timeously by all Fragrance BCs in terms of figures, eventing, push lists, customer records, feedback, scorecards, etc.

b. Compile and complete Beauty Advisor commissions at month end

c. Competitor and sales feedback report to be completed weekly and sent through to the National Sales Manager for consolidation

d. RDM Scorecard to be completed for each store that is visited monthly

e. Develop and implement monthly store cycle schedule based on door size and importance and action plans; provide weekly feedback on progress/implementation.

f. Ensure region’s compliance to all policies, procedures, and values in the business, and take appropriate action where necessary.

g. Follow all required SOP’s in the completion of feedback templates and within the required timelines

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