Retail Business Manager

4 weeks ago

Johannesburg, South Africa L'Oreal Full time

**Retail Business Manager**

**Location**: Woodmead

**Who We Are**

At L’Oréal, we believe that our people are our greatest asset. We foster a culture of learning, growth, and innovation, empowering our teams to reach their full potential and drive our business forward. As a global leader in beauty, we are committed to attracting, developing, and retaining top talent who share our passion for excellence.

**Lead with Passion, Drive Retail Excellence**

Are you a dynamic and results-oriented leader with a passion for the beauty industry and a proven track record of driving sales and exceeding targets? Do you thrive in a fast-paced retail environment and excel at building and motivating high-performing teams? As a Retail Business Manager at L’Oréal, you will play a crucial role in leading and inspiring your team to deliver exceptional customer experiences while achieving ambitious business objectives.

**A DAY IN THE LIFE**:
**Sales & Performance Management**:

- Identify business opportunities, drive sales and profitability for your store, consistently exceeding targets and maximizing business opportunities.
- Analyze key performance indicators, identify trends, and implement strategies to optimize performance.
- Develop turnovers and profitability, manage operating accounts of the geographical Zone
- Gather, analyze and coordinate information and tools available (ex. local markets panels, media plans, passengers’ traffic...etc.) to become an expert on the geographical zone.

**Team Leadership & Development**:

- Build, lead, and motivate a high-performing team through effective coaching, mentoring, and development initiatives.
- Foster a positive and collaborative work environment that embraces diversity and inclusion.
- A strong team-player with the ability to inspire, motivate and develop others while collaborating effectively with diverse stakeholders to drive successful project implementation.
- Manage BA (recruitment, objectives, oversee the training of BA by RT) and facilitate daily BA coaching (service, winner, My Beauty Club animation, etc.)
- Ensure a physical presence on the field close to the teams (internal and retailers)

**Develop and set up a global Sales strategy**:

- Recruit, lead and develop teams on the field (Regional Coaching Managers, Regional Trainers, and Beauty Advisors) based upon pre-determined priorities and objectives)
- Participate in and implement L’Oréal Group’s annual plan with Area Manager to guarantee SO targets and business
- Develop strong professional relationships with key accounts, be their privileged business partner (annual negotiations of margin, space, stores visibility, market share, animation plans, category management projects...)

**Visual Merchandising & Store Operations**:

- Maintain a visually appealing and impactful store environment that aligns with brand guidelines and optimizes the customer journey
- Allocate BA and promotors per brand with Area Manager
- Guarantee successful operational implementation in the Field and guarantee brand-image, monitor shop quality and merchandising
- Work with Visual & Retail Merchandisers for orders, planograms, installation and visual database

**Collaboration & Communication**:

- Partner effectively with area managers, marketing teams, and other stakeholders to align on strategies, share best practices, and drive business growth.
- Communicate effectively with your team to cascade information and ensure alignment.
- Excellent communication and interpersonal skills, with the ability to inspire, motivate, and develop a team to achieve shared goals

**PROFESSIONAL AND TECHNICAL COMPETENCIES REQUIRED**:
**Proven Retail Management Experience**:

- 3+ years of demonstrated success leading and managing a team in a fast-paced retail environment, preferably within the beauty industry.
- Produce reports and analysis (performance, competitors Field activity)
- Monitor resources allocation within the budget
- Supervise Retail implementation (projects, event ) and action plan in the Zone
- Ability to pursue turnover and profit optimization

**Strong Business Acumen**:

- A strategic thinker with a knack for identifying and capitalizing on business opportunities, negotiating effectively with stakeholders, and translating plans into successful outcomes
- Solid understanding of retail metrics, sales analysis, inventory management, and profit and loss statements.
- Masters brand selling scenarios
- Sets negotiation priorities

**Customer-Centric Approach**
- Passion for delivering exceptional customer experiences and building lasting relationships.
- Manage intermediate agent relationships
- Collects and connects comprehensive knowledge about the retailer/prescriber/Salon
- Influences the retailer/prescriber/Salon and builds retailers development plans
- Adapts brand distribution strategy

**Analytical and Problem-Solving Skills**
- A data-driven individual who excels at analyzing information to generate insights, clos

  • Retail Operations Manager

    2 months ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Retail Operations Manager - Inland (Lanseria) Introduction Cash Crusaders is a respected national franchised brand that fast became part of the South African mainstream retail landscape. We retail a range of directly imported new goods that are branded under our own house brands. The range includes products as diverse as electronic goods, DJ equipment,...

  • Retail Operations Manager

    2 months ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Retail Operations Manager - Inland (Lanseria)IntroductionCash Crusaders is a respected national franchised brand that fast became part of the South African mainstream retail landscape.We retail a range of directly imported new goods that are branded under our own house brands. The range includes products as diverse as electronic goods, DJ equipment, musical...

  • Retail Administrator

    3 months ago

    Johannesburg, South Africa Tych Business Solutions Full time

    **Job ID**: 63000**Date Posted**: Posted 30 mins ago**Location**: Johannesburg**Job Title**: RETAIL ADMINISTRATOR - PERSONS WITH DISABILITIES - JOHANNESBURG - GAUTENG Our client is looking for a **RETAIL ADMINISTRATOR - PERSONS WITH DISABILITIES** to join their diverse and inclusive team. - To assist manage the retail office administrative function in our...

  • Retail Operations Manager

    4 days ago

    Johannesburg, Gauteng, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    About Cash Crusaders Retail (Pty) LtdCash Crusaders Retail (Pty) Ltd is a respected national franchised brand that has fast become part of the South African mainstream retail landscape. We retail a range of directly imported new goods that are branded under our own house brands, including electronic goods, DJ equipment, musical instruments, D.I.Y tools,...

  • Senior Retail Trainer

    2 weeks ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Job OverviewWe are seeking a dynamic and experienced Senior Trainer to lead the development and execution of comprehensive training programs across our retail chain. The successful candidate will be responsible for designing, implementing, and assessing training initiatives that align with Cash Crusaders' business goals and ensure our employees are equipped...

  • Senior Retail Trainer

    1 week ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Job Overview We are seeking a dynamic and experienced Senior Trainer to lead the development and execution of comprehensive training programs across our retail chain. The successful candidate will be responsible for designing, implementing, and assessing training initiatives that align with Cash Crusaders' business goals and ensure our employees are...

  • Franchise Business Consultant

    3 months ago

    Johannesburg, South Africa Ziyana Business Consulting Full time

    About the Role A reputable client in the retail industry is looking for an Franchise Business Consultant in Johannesburg. **MINIMUM REQUIREMENTS**: - 5 years overall experience, with emphasis on operations in a retail and/or consumer orientated service industry, preferably multi-outlet food/quick service restaurant environment. - Experience, ideally,...

  • Retail Manager

    4 weeks ago

    Johannesburg, South Africa Assign Services (Pty) Ltd - JHB Full time

    Job overview Looking for an experienced Retail Manager to oversee the daily operations of one our client's stores. You will be ensuring the smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective...

  • Retail Manager

    4 weeks ago

    Johannesburg, South Africa Assign Services (Pty) Ltd Full time

    Job overviewLooking for an experienced Retail Manager to oversee the daily operations of one our client's stores. You will be ensuring the smooth running of operations to maximize sales and minimize costs.The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail...

  • Retail Manager

    4 weeks ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Job overviewLooking for an experienced Retail Manager to oversee the daily operations of one our client's stores. You will be ensuring the smooth running of operations to maximize sales and minimize costs.The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective...

  • Retail Manager

    4 weeks ago

    Johannesburg, South Africa Assign Services (Pty) Ltd - JHB Full time

    Job overviewLooking for an experienced Retail Manager to oversee the daily operations of one our client's stores. You will be ensuring the smooth running of operations to maximize sales and minimize costs.The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail...

  • Business/Data Analyst

    3 months ago

    Johannesburg, South Africa Stafflink Recruitment Solutions Full time

    JOB SPECIFICATION: The principal objective of this role is to support the Customer Engagement Team and wider business stakeholders to analyse data and draw conclusions and insights to: enable decision-making provide reporting for contract governance challenge and drive the business forward to deliver continuous improvement QUALIFICATIONS: Educated to...

  • Business/Data Analyst

    3 months ago

    Johannesburg, South Africa Stafflink Recruitment Solutions Full time

    JOB SPECIFICATION:The principal objective of this role is to support the Customer Engagement Team and wider business stakeholders to analyse data and draw conclusions and insights to:enable decision-making provide reporting for contract governance challenge and drive the business forward to deliver continuous improvementQUALIFICATIONS:Educated to degree...

  • Retail Leasing Manager

    3 months ago

    Johannesburg, South Africa Macdonald & Company Full time

    **Location**: **Johannesburg** **Salary**: **720000 - 780000** **Job Type**: **Permanent** **Reference**: **66150** **Job Summary**: Established Property business seeks energetic, ambitious and hands-on Retail Leasing Manager. If you know everything about SA Retail and leasing, our client is looking for you!! Understanding trade densities, measuring...

  • Principal, Advisors Business Development, Retail

    3 months ago

    Johannesburg, South Africa Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Retail Key Account Manager

    3 months ago

    Johannesburg, South Africa Jelocorp Full time

    Our client whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dynamic and customer-focused Retail Key Account Manager to enhance our presence in the retail market. If you are a seasoned professional with a strong track record in key account management in the retail sector and you excel in building and maintaining...

  • Retail Development Manager

    4 weeks ago

    Johannesburg, South Africa Prestige Cosmetics Group Full time

    **Retail Development Manager** The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa. Some of the luxurious brands include Chanel, Blvgari, La Prairie, and Shiseido to name a few. The Prestige Cosmetics Group epitomizes...

  • Human Resources Business Partner

    3 months ago

    Johannesburg, South Africa The Estée Lauder Companies Full time

    Estee Lauder Companies, is the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products (including: Estée Lauder, Aramis, Clinique, Origins, M-A-C, La Mer, Bobbi Brown, Jo Malone London, TOM FORD BEAUTY, The Ordinary, Le Labo, KILIAN PARIS, Dr.Jart+) **Purpose of the Role** The Retail Human...

  • X2 Retail Manager

    3 months ago

    Johannesburg, South Africa Motus Aftermarket Parts Full time

    **MAP Retail** is searching for a X2 **Retail Managers** to be based within the Gauteng region. The purpose of this position is to work closely with the Regional Retail Manager in all aspects to achieve success and ensure profitability, cost control, and customer satisfaction. **Requirements**: - Grade 12 with - Diploma in Business Management or...

  • Retail Manager

    5 months ago

    Johannesburg, South Africa Rooftop Recruitment Full time

    Retail Manager position available in Johannesburg Responsibilities Duties and functions included and not limited to: - Responsible for staff control - Business management and development - Maintain existing clients and creating new clients - Client quotes, invoicing and payments - Client relations management - Coaching and mentoring function - Staff...