Retail Business Manager

3 months ago

Johannesburg, South Africa L'Oreal Full time

**Retail Business Manager**

**Location**: Woodmead

**Who We Are**

At L’Oréal, we believe that our people are our greatest asset. We foster a culture of learning, growth, and innovation, empowering our teams to reach their full potential and drive our business forward. As a global leader in beauty, we are committed to attracting, developing, and retaining top talent who share our passion for excellence.

**Lead with Passion, Drive Retail Excellence**

Are you a dynamic and results-oriented leader with a passion for the beauty industry and a proven track record of driving sales and exceeding targets? Do you thrive in a fast-paced retail environment and excel at building and motivating high-performing teams? As a Retail Business Manager at L’Oréal, you will play a crucial role in leading and inspiring your team to deliver exceptional customer experiences while achieving ambitious business objectives.

**A DAY IN THE LIFE**:
**Sales & Performance Management**:

- Identify business opportunities, drive sales and profitability for your store, consistently exceeding targets and maximizing business opportunities.
- Analyze key performance indicators, identify trends, and implement strategies to optimize performance.
- Develop turnovers and profitability, manage operating accounts of the geographical Zone
- Gather, analyze and coordinate information and tools available (ex. local markets panels, media plans, passengers’ traffic...etc.) to become an expert on the geographical zone.

**Team Leadership & Development**:

- Build, lead, and motivate a high-performing team through effective coaching, mentoring, and development initiatives.
- Foster a positive and collaborative work environment that embraces diversity and inclusion.
- A strong team-player with the ability to inspire, motivate and develop others while collaborating effectively with diverse stakeholders to drive successful project implementation.
- Manage BA (recruitment, objectives, oversee the training of BA by RT) and facilitate daily BA coaching (service, winner, My Beauty Club animation, etc.)
- Ensure a physical presence on the field close to the teams (internal and retailers)

**Develop and set up a global Sales strategy**:

- Recruit, lead and develop teams on the field (Regional Coaching Managers, Regional Trainers, and Beauty Advisors) based upon pre-determined priorities and objectives)
- Participate in and implement L’Oréal Group’s annual plan with Area Manager to guarantee SO targets and business
- Develop strong professional relationships with key accounts, be their privileged business partner (annual negotiations of margin, space, stores visibility, market share, animation plans, category management projects...)

**Visual Merchandising & Store Operations**:

- Maintain a visually appealing and impactful store environment that aligns with brand guidelines and optimizes the customer journey
- Allocate BA and promotors per brand with Area Manager
- Guarantee successful operational implementation in the Field and guarantee brand-image, monitor shop quality and merchandising
- Work with Visual & Retail Merchandisers for orders, planograms, installation and visual database

**Collaboration & Communication**:

- Partner effectively with area managers, marketing teams, and other stakeholders to align on strategies, share best practices, and drive business growth.
- Communicate effectively with your team to cascade information and ensure alignment.
- Excellent communication and interpersonal skills, with the ability to inspire, motivate, and develop a team to achieve shared goals

**PROFESSIONAL AND TECHNICAL COMPETENCIES REQUIRED**:
**Proven Retail Management Experience**:

- 3+ years of demonstrated success leading and managing a team in a fast-paced retail environment, preferably within the beauty industry.
- Produce reports and analysis (performance, competitors Field activity)
- Monitor resources allocation within the budget
- Supervise Retail implementation (projects, event ) and action plan in the Zone
- Ability to pursue turnover and profit optimization

**Strong Business Acumen**:

- A strategic thinker with a knack for identifying and capitalizing on business opportunities, negotiating effectively with stakeholders, and translating plans into successful outcomes
- Solid understanding of retail metrics, sales analysis, inventory management, and profit and loss statements.
- Masters brand selling scenarios
- Sets negotiation priorities

**Customer-Centric Approach**
- Passion for delivering exceptional customer experiences and building lasting relationships.
- Manage intermediate agent relationships
- Collects and connects comprehensive knowledge about the retailer/prescriber/Salon
- Influences the retailer/prescriber/Salon and builds retailers development plans
- Adapts brand distribution strategy

**Analytical and Problem-Solving Skills**
- A data-driven individual who excels at analyzing information to generate insights, clos

  • Bookkeeping Professional for Retail Environment

    21 hours ago

    Johannesburg, Gauteng, South Africa Retail Solutions Full time

    We are seeking a detail-oriented Bookkeeping Professional to join our team at Retail Solutions. As a Junior Bookkeeper/Admin, you will play a crucial role in maintaining the financial health of our busy retail store located in Alberton/Southgate area.About UsRetail Solutions is a dynamic and fast-paced retail store that offers a wide range of products and...

  • Retail Solutions

    3 days ago

    Johannesburg, Gauteng, South Africa Retail Solutions Full time

    We are seeking an experienced Administrative Assistant to join our dynamic team at Retail Solutions. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our retail store.About UsRetail Solutions is a reputable retail company based in Ridgeway Gardens, dedicated to providing exceptional customer...

  • Retail Operations Manager

    4 months ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Retail Operations Manager - Inland (Lanseria) Introduction Cash Crusaders is a respected national franchised brand that fast became part of the South African mainstream retail landscape. We retail a range of directly imported new goods that are branded under our own house brands. The range includes products as diverse as electronic goods, DJ equipment,...

  • Retail Operations Manager

    4 months ago

    Johannesburg, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Retail Operations Manager - Inland (Lanseria)IntroductionCash Crusaders is a respected national franchised brand that fast became part of the South African mainstream retail landscape.We retail a range of directly imported new goods that are branded under our own house brands. The range includes products as diverse as electronic goods, DJ equipment, musical...

  • Retail Administrator

    5 months ago

    Johannesburg, South Africa Tych Business Solutions Full time

    **Job ID**: 63000**Date Posted**: Posted 30 mins ago**Location**: Johannesburg**Job Title**: RETAIL ADMINISTRATOR - PERSONS WITH DISABILITIES - JOHANNESBURG - GAUTENG Our client is looking for a **RETAIL ADMINISTRATOR - PERSONS WITH DISABILITIES** to join their diverse and inclusive team. - To assist manage the retail office administrative function in our...

  • Retail Operations Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Cash Crusaders Retail (Pty) Ltd is seeking a highly skilled Retail Operations Manager to oversee the daily operations of a cluster of stores in the Inland region. The successful candidate will have a minimum of 5 years of experience in retail or franchising, with strong Excel and Word skills, and fluency in English.Key Responsibilities:Manage and direct the...

  • Retail Operations Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    Job Title: Retail Operations ManagerDescription:Cash Crusaders Retail (Pty) Ltd is seeking a highly experienced Retail Operations Manager to oversee the daily operations of a cluster of stores in Gauteng. The successful candidate will be responsible for directing the daily operations of a group of stores to maximise profit and minimise costs.Key...

  • Retail Operations Manager: Strategic Cluster Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa Cash Crusaders Retail (Pty) Ltd Full time

    About the Role:Cash Crusaders Retail (Pty) Ltd is seeking an experienced Operations Director to oversee the daily operations of a cluster of retail stores. As a key member of our leadership team, you will be responsible for directing store performance, ensuring compliance with our franchise system, and driving profitability.Key Responsibilities:Manage and...

  • Retail Business Development Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Ogilvy Full time

    A dynamic and results-driven Retail Business Development Manager with extensive experience in retail channels is crucial for this role. This Account Growth Specialist will liaise with cross-functional business and technical teams to achieve customer outcomes and draw on previous retail / FMCG experience is key to success.Key Responsibilities:Develop and...

  • Retail Business Development Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Circana Full time

    Retail Business Development ManagerCircana, a leading advisor on consumer behavior, seeks a Retail Business Development Manager to drive growth and success for our clients. As a key member of our Retail client team, you will leverage innovative insights and analytical skills to deliver exceptional service and drive business outcomes.Key...

  • Retail Operations Manager

    1 month ago

    Johannesburg, Gauteng, South Africa MECS Africa Full time

    Job Title: Retail Operations ManagerMECS Africa is seeking a highly skilled Retail Operations Manager to join our team. As a key member of our business development team, you will be responsible for providing business advisory support to retailers and business managers within a business management cluster.Key Responsibilities:Provide guidance, training, and...

  • Retail Business Optimization Expert

    2 days ago

    Johannesburg CBD, South Africa Lionheart Marketing Full time

    Job Title:Retail Business Optimization ExpertAbout Us:Lionheart Marketing is a dynamic and innovative company dedicated to delivering exceptional retail consulting services. We are seeking an experienced Retail Business Optimization Expert to join our team.Company Overview:We pride ourselves on providing cutting-edge solutions to enhance our clients' retail...

  • Retail Operations Manager

    1 month ago

    Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time

    Job Title: Retail & Warehouse ManagerJob Summary:We are seeking a highly skilled and experienced Retail & Warehouse Manager to join our team at Prospect Staffing SA. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our retail store and warehouse, ensuring seamless operations and exceptional customer...

  • Retail Account Manager

    2 months ago

    Johannesburg, Gauteng, South Africa Circana Full time

    Retail Account Manager Job DescriptionAbout the RoleThe Retail Account Manager is a key member of our client team, responsible for delivering exceptional service to our wholesale retail clients. This role requires a high degree of autonomy, problem-solving capabilities, and innovative thinking to drive business growth.Key ResponsibilitiesProduce insightful...

  • Junior Bookkeeper

    3 days ago

    Johannesburg, South Africa Retail Solutions Full time

    We are seeking a Junior Bookkeeper/Admin professional for a busy retail store located in the Ridgeway Gardens area. The responsibilities of this position include: - Daily filing - Assisting with payroll processing - Supporting bookkeeping duties Candidate Requirements: - Completion of Grade 12/Matric - Access to personal transportation - Experience in...

  • Retail Operations Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time

    Job Title: Retail & Warehouse ManagerAt Prospect Staffing SA, we are seeking a highly skilled and experienced Retail & Warehouse Manager to join our team.Key Responsibilities:Manage the day-to-day operations of the retail store and warehouse, ensuring seamless execution of sales and inventory management strategies.Develop and implement sales strategies to...

  • Luxury Retail Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Service Solutions Staffing Full time

    Key ResponsibilitiesLead a team of Client Advisors to promote a positive and professional environment, fostering trust, integrity, and superior performance standards.Conduct regular performance conversations, setting and tracking SMART KPIs in Workday.Partner with Retail Manager/Associate Retail Manager and HR department on employee relations issues.Support...

  • Retail Key Account Manager

    5 months ago

    Johannesburg, South Africa Jelocorp Full time

    Our client whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dynamic and customer-focused Retail Key Account Manager to enhance our presence in the retail market. If you are a seasoned professional with a strong track record in key account management in the retail sector and you excel in building and maintaining...

  • Retail Sales and Operations Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa MECS Africa Full time

    MECS Africa is seeking a highly skilled and experienced Retail Sales and Operations Manager to join our team. The successful candidate will be responsible for providing business advisory support to retailers and business managers within a business management cluster. Key responsibilities include: * Providing guidance, training, and coaching to the business...

  • Retail Operations Manager

    2 months ago

    Johannesburg, Gauteng, South Africa Prospect Staffing SA Full time

    Job SummaryWe are seeking a highly skilled Retail & Warehouse Manager to lead our retail store and warehouse operations. As a key member of our team, you will be responsible for managing day-to-day operations, developing sales strategies, and ensuring high levels of customer satisfaction.Key ResponsibilitiesManage and coordinate retail store and warehouse...