Reservations Intern
4 days ago
So much happens behind the scenes to make the magic happen Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in HR, Finance or Reservations, you’ll be supporting and contributing to something special. Mount Nelson Hotel is looking for an Intern to provide an administrative support structure to the Groups & Events and Reservations team.
- Preparing the daily change sheet and distributing accordingly.
- Preparing the weekly function run pack and distributing accordingly.
- Following up on quotations sent and if provisional bookings need to be made, inserting into Sales & Catering with correct estimations.
- Printing of all menus, name place cards, daily event sheet and door cards.
- Maintaining required stationery levels.
- Assisting with inserting rooming lists, if the need arises.
- Assisting coordinators with drawing of floor plans.
- Assisting with writing group welcome cards for arrival guests
- Assisting with quoting and the co-ordination of small Banqueting events.
- Ensure accurate & detailed capturing of reservations.
- Assist & maintain an efficient administration system within the department.
- Ensure all reservation modifications are updated on the PMS immediately and accurately in case of any changes.
- Handle the reservation correspondence accurately and neatly and follows up for any missing correspondence before guest arrival.
**Requirements**:
- Graduate from a reputable hotel school - advantageous
- Excellent telephone etiquette and verbal communication skills
- Attention to detail
- Strong organisational skills
**Benefits**:
Internal Belmond discounts
Loyalty and recognition rewards programme
Employee Assistance Programme
On going Learning and Development opportunities
Regular community, social and staff welfare events
-
Reservations Intern
4 days ago
Cape Town, South Africa Belmond Management Full timeSo much happens behind the scenes to make the magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in HR, Finance or Reservations, you’ll be supporting and contributing to something special. Mount Nelson Hotel is looking for an Intern to provide an administrative support structure to the...
-
International Reservations Co-ordinator
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are seeking an International Reservations Co-ordinator for our Reservations department in Cape Town. **The incumbent in the position of a International Reservations Co-ordinator is to**: - Acquiring, confirming and booking all inbound FIT, STO Group and Series travel - Qualifying enquiries coming in, include the relevant sales team/person - Maintaining...
-
Reservations Manager
4 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Reservations Manager** **International Hotel Group Cape Town** **R30 145 CTC** New opportunity as Reservations Manager with an international hotel group at one of their iconic 5* properties based in the Mother City. As Reservations Manager your role will entail management of the property’s reservations functions including working closely with the...
-
Reservations Manager
3 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeReservations Manager International Hotel Group Cape Town New opportunity as Reservations Manager with an international hotel group based at one of their iconic properties in the Mother City. As Reservations Manager your role will entail management of the property’s reservations functions including working closely with the Revenue team implementing pricing...
-
Reservations Agent
6 days ago
Cape Town, South Africa Belmond Hotels Full timeSo much happens behind the scenes to make the magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in Sales, Finance or Reservations, you’ll be supporting and contributing to something special. Mount Nelson Hotel is looking for a FIT Reservations agent to join our team: - Making...
-
Reservations Manager
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservations Manager** **Luxury Hotel - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Must have Grade 12 and formal Hospitality...
-
Reservations Manager
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - Urgent Vacancy - Reservations Manager** **Luxury Hotel - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Must have Grade 12 and formal...
-
Reservations Coordinator
6 months ago
Cape Town, South Africa Newmark Hotels Full time**OBJECTIVE** We require a responsible Coordinator to organize and manage our Reservations departments’ day-to-day administrative requirements. Seeking to pursue a position to enhance the reservations department by ensuring that all guest and departmental requests and procedures are handled in a timely manner. The Reservation coordinators are also the...
-
Reservations Agent
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are looking for an experienced **Reservations Agent** to join the team a luxurious 5-star hotel in the heart of Cape Town. As a Reservations Agent you are part of a team that provides professional and engaging service to our guests to assist with their planning and booking of their reservation. In this role, you will ensure the highest quality service and...
-
Reservations Administrator
2 months ago
Cape Town, South Africa Newmark Hotels Full time**Job Title** Reservations Administrator **Overview** We require a responsible Administrator to organize and manage our Reservations departments’ day-to-day administrative requirements. The Administrator should be highly organized and able to multitask with ease. A well-rounded and reliable individual that would enjoy working in a fast-paced environment....
-
Reservations Supervisor
6 days ago
Cape Town, South Africa Totalstay Full timeTotalstay is looking for a passionate hospitality professional to join our dynamic team. Totalstay is making waves within the hospitality industry with its innovative and hotel-grade approach across a range of product categories. **Purpose** To assist in supervising the reservations team and assist in oversight and processing of bookings and...
-
Reservations Manager
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservations Manager** **Hospitality Company - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Grade 12 certificate - 2 years’...
-
Reserve Supervisor
4 months ago
Cape Town, South Africa City of Cape Town Full timeELIGIBILITY Suitably Qualified CLOSING DATE 27.09.2024 REFERENCE NUMBER SPE 41/24 Ext SALARY **Basic**: R390 093 p.a DEPARTMENT Environmental Management DIRECTORATE SPATIAL PLANNING AND ENVIRONMENT Reserve Supervisor **Requirements**: - Relevant Post-matric certificate; NQF level 5 (Higher Certificate) in Nature Conservation or equivalent and NQF level 2...
-
Reservations Coordinator
2 weeks ago
Cape Town, South Africa Newmark Hotels Full timeJob Title: Reservations Coordinator Reports To: Assistant Group Reservations Manager OVERVIEW We require a responsible Coordinator to organize and manage our Reservations departments’ day-to-day administrative requirements. The Administrator should be highly organized and able to multitask with ease. A well-rounded and reliable individual that would...
-
Reservations Manager
2 days ago
Cape Town, South Africa Totalstay Full timeAbout the job **Responsibilities**: Handle inbound reservations making regular bookings Manage processes involved with the profiles of arriving guests and ensures they are updated on system. Deal with agent or guest complaints relating to bookings. Build and initiate relationships with trusted corporate/leisure partners and agents Maintain agent...
-
Reservations Consultant
6 days ago
Cape Town, South Africa Belmond Hotels Full timeBelmond Safaris is looking for a Reservatons Consultant, based in our Cape Town Offices. Main duties and reponsibilites include: - Create and process lodge reservations (both group and FIT) for our three safari lodges in Botswana. - Provide support for our luxury tour operating division by quoting and handling touring files as and when necessary. - Making...
-
Reservations Supervisor
6 months ago
Cape Town, South Africa Seasoned recruitment Full timeReservationists are front line professionals who facilitate the promotion, sales and booking of the hotels products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. All employees may be required to complete other reasonable tasks as part of...
-
Reservations Agent
3 months ago
Cape Town, South Africa Belmond Management Full timeAs a Reservations Agent at the Mount Nelson, A Belmond Hotel, you are part of a team that provides professional and engaging service to our guests to assist with their planning and booking of their reservation. In this role, you will ensure the highest quality service and complete dedication to the guests request when handling a guest reservation. If...
-
Reservations Agent
3 months ago
Cape Town, South Africa Belmond Full timeAs a Reservations Agent at the Mount Nelson, A Belmond Hotel, you are part of a team that provides professional and engaging service to our guests to assist with their planning and booking of their reservation. In this role, you will ensure the highest quality service and complete dedication to the guests request when handling a guest reservation. If...
-
Reservation Coordinator
4 weeks ago
Cape Town, Western Cape, South Africa Proactive Recruitment Full timeWe are seeking a highly organized and detail-oriented Reservation Consultant to join our team at Proactive Recruitment.Job Description:The ideal candidate will be responsible for receiving and accurately processing reservation bookings, ensuring an effective and courteous service at all times. They will work closely with the Strategic Reservations Manager to...