Reservations Manager

3 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor - Urgent Vacancy - Reservations Manager**

**Luxury Hotel - Cape Town**

Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.

**Requirements**:

- Must have Grade 12 and formal Hospitality qualification.
- Minimum of 4 years Opera experience in 4-5-star hotel establishments
- Strong leadership and communication skills (Written and oral
- Resilient and flexible
- Must be able to work under pressure.

**Description**:

- Liaising with central reservations to communicate new rate plans and promotions.
- Liaising with travel agents, the revenue manager and the rooms division manager
- Assisting the sales team in setting their rates
- Maintaining the in-house reservations systems
- Forecasting revenue streams
- Responsible for various Production reports and supply to each department concerned.
- Managing your team effectively
- Ensure special handling of repeats guest and VIP guest.
- Supervising of Group Reservations
- Having knowledge of entire Reservation Procedure according to International Hotel system
- Excellent sales and customer skills - able to develop and maintain relationships with clients and increase corporate business.

**Package on offer**:

- Highly Negotiable

**Starting Date**: ASAP.



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