Customer Engagement Manager

23 hours ago


Johannesburg, South Africa Full Circle Resourcing Full time

**About the job Customer Engagement Manager (Contract) - Johannesburg ZA - IS012987800**:
Our Client requires the service of a suitably qualified and experienced Customer Engagement Manager (Junior)

**POSITION**: Contract role 7 Months

**COMMENCEMENT**: As soon as possible

**PURPOSE OF POSITION**:

- Service Quality Management

**MINIMUM REQUIREMENTS**:
**ROLE**:

- Own the client aspects of service management for one or more outsourcing contracts.
- Lead the day-to-day management of contract operations and performance.
- Invest on a daily basis in the overall growth of the outsourcing contract and its financial performance.
- The digital customer engagement manager takes care of the customers of our clients in the enterprise cloud services organization.
- They are offering comprehensive services to their own clients and the role of the digital customer engagement manager is to communicate directly to customers with a very good technical understanding.
- As the dCEM you will directly communicate with the Groups clients, and strong communication skills are crucial.



  • Johannesburg, South Africa Initiate international Full time

    Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in **Johannesburg** as the **Customer Engagement Manager**, where you’ll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user...


  • Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Global Delivery Customer Engagement - Manager Working hours 3pm-11H00pm South African time including SA public holidays What we’ll bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we’re consistently exploring new...


  • Johannesburg, Gauteng, South Africa HR Genie Full time

    Job Title: Sales and Customer Engagement RepresentativeAbout the Role:We are seeking an experienced and motivated sales professional to join our team as a Sales and Customer Engagement Representative. The ideal candidate will be responsible for contacting potential customers, generating interest in products or services, answering inquiries, and working to...


  • Johannesburg, Gauteng, South Africa SA Sales Fraternity Full time

    As a Senior Key Accounts Manager at SA Sales Fraternity, you will play a critical role in driving revenue growth, building long-term customer relationships, and delivering exceptional customer experiences. You will work closely with internal departments to ensure seamless execution of client events and agreements. Your expertise in negotiation skills,...

  • Engagement Manager

    7 months ago


    Johannesburg, South Africa S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 12 **The Role**: Engagement Manager, Platforms & Channels **The Team**: S&P Markit Intelligence Platforms and Channels provides data technology and services supporting acquisition, ingestion, content management, mastering and distribution to power S&P business line and customer needs. Business delivery...

  • Engagement Manager

    9 months ago


    Johannesburg, South Africa SUBHUJO TECHNOLOGIES Full time

    **Business Growth** - Identify Opportunities to expand the existing accounts, collect inputs from onsite and recommend strategies to explore the opportunity - Identify expansion areas with current customers and new customer groups in the account, work with customer to try and gain them for TEL - Understand Customer technology roadmaps and give inputs to...


  • Johannesburg, South Africa Smoke Customer Intelligence Full time

    At Smoke CI, content marketing is all about understanding people and building awareness about how our products and services can satisfy needs. It is also about building and delivering a strategy that will support the sales goals. Reporting to head of client and marketing, working with the CEO and Head of Sales, the Content Marketing Manager will help us...


  • Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Working hours 3pm - 11pm South African time including SA public holidays It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of...


  • Johannesburg, South Africa SWIFT Financial Messaging Services Full time

    About the Role The Market & Community Engagement Manager will be a new role working to support our GTM Experts and Account Managers. They will provide critical market expertise as well as ensuring the BD teams have the tools and information they need to deepen client engagement and drive adoption and usage of our key solutions. That market expertise,...


  • Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: What we’ll bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new...

  • Engagement Manager

    23 hours ago


    Johannesburg, South Africa Hatch Full time

    **Requisition ID**:64384 **Job Category**:Consulting **Location**:Johannesburg, Gauteng, South Africa With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we see challenges evolving in every industry. We respond quickly with solutions that are smarter, more efficient, and innovative. We draw upon...

  • Engagement Manager

    3 days ago


    Johannesburg, South Africa Hatch Full time

    **Requisition ID**:84425 **Job Category**:Digital **Location**:Johannesburg, Gauteng, South Africa Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work...


  • Johannesburg, South Africa Great Minds Promotions Full time

    **At** **Great Minds Promotions**, we specialize in delivering innovative sales and marketing solutions for a wide variety of clients. Based in Benoni, we are dedicated to developing young professionals by offering comprehensive training in sales, marketing, and business management. Our passionate team is focused on building strong customer relationships,...

  • Engagement Specialist

    7 months ago


    Johannesburg, South Africa De Beers Group of Companies Full time

    Company Description - The strategy of Anglo American is to secure, develop and operate a portfolio of high quality and long-life resource assets to deliver leading shareholder returns. This can be achieved through innovative practices and technologies, in the hands of our world-class people, working towards a common purpose of re-imagining mining to improve...


  • Johannesburg, South Africa Babble Cloud Full time

    Babble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with over 4,000 organizations in a wide range of sectors - including financial, health and education, travel and accommodation, and public services - by sourcing deploying and supporting locally the very best cloud solutions. Babble’s growth over...


  • Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Batch Implementation Consultant (Client Support Consultant) Working hours 3pm-11H00pm South African time including SA public holidaysworking remotely from home “TransUnion is committed to finding innovative ways information can be used to help businesses and consumers make smarter...

  • Engagement Specialist

    6 months ago


    Johannesburg, South Africa De Beers Group of Companies Full time

    Company Description - We’re re-imagining mining to improve people’s lives, including the lives of everyone who works for Anglo American. We strive to be a great company where employees are inspired to do their best work - a place where every colleague can grow, develop, and realise their potential. To live up to our “Always with Purpose” employee...


  • Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Customer Engagement - Sr. Analyst Working hours 3pm-11H00pm South African time including SA public holidays “TransUnion is committed to finding innovative ways information can be used to help businesses and consumers make smarter decisions.” Chris Cartwright **What You'll Bring**: **What...

  • Engagement Specialist

    7 months ago


    Johannesburg, South Africa De Beers Group of Companies Full time

    Company Description - We’re re-imagining mining to improve people’s lives. That includes the lives of everyone who works for Anglo American. We strive to be a great company where employees are happy, inspired to do their best work. A place where every colleague can grow, develop and realise their potential. To live up to our Always with Purpose employee...


  • Johannesburg, South Africa Ericsson Full time

    **About This Opportunity** We are now looking for a Solution Line Service Delivery Leader for BSS Customer and Partner Engagement (CPE) within Market Area Middle East and Africa (MMEA), a solution area encompassing CPQ, Catalog Management, Order Management, and Digital Experience platforms and services. The position requires leadership through indirect...