Sales Engagement Specialist

4 weeks ago

Johannesburg, South Africa Great Minds Promotions Full time

**At** **Great Minds Promotions**, we specialize in delivering innovative sales and marketing solutions for a wide variety of clients. Based in Benoni, we are dedicated to developing young professionals by offering comprehensive training in sales, marketing, and business management. Our passionate team is focused on building strong customer relationships, helping businesses expand their reach, and fostering personal and professional growth. We pride ourselves on our dynamic, high-energy work environment, where every individual is empowered to achieve success and contribute to the company’s vision for growth.

The **Sales Engagement Specialist** is responsible for driving customer engagement and sales performance through proactive communication, relationship-building, and lead nurturing. In this role, you will bridge the gap between the sales team and potential customers by ensuring seamless interactions and delivering personalized experiences that drive conversions. You’ll be instrumental in turning leads into satisfied clients by understanding their needs and presenting solutions that fit their objectives.

**Key Responsibilities**:

- ** Lead Engagement**: Reach out to prospective clients through face-to-face engagement and other platforms to engage them in meaningful conversations about our products and services.
- ** Relationship Building**: Cultivate strong relationships with leads and existing customers to enhance engagement and improve conversion rates.
- ** Sales Support**: Assist the sales team in preparing tailored proposals and strategies for potential clients based on their unique needs and challenges.
- ** Customer Outreach**: Regularly follow up with leads to maintain engagement and ensure they move through the sales pipeline efficiently.
- ** Client Needs Assessment**: Conduct consultations to understand customer requirements and provide insights to the sales team to tailor solutions.
- ** Sales Presentations**: Deliver compelling presentations and product demos that showcase the value of the company’s offerings, fostering interest and driving action.
- ** Feedback Loop**: Gather and analyze customer feedback to refine sales approaches and improve the overall customer experience.
- ** Collaborative Strategy**: Work closely with marketing, customer service, and product teams to align engagement strategies and create a consistent customer experience.
- ** Sales Metrics**: Monitor key engagement metrics and provide regular reports to the sales team to highlight areas of improvement and success.

**Requirements**:

- Proven experience in sales, customer engagement, or business development. **(not required but preferred)**
- Strong communication, presentation, and interpersonal skills.
- Ability to understand customer pain points and offer tailored solutions.
- Ability to work both independently and collaboratively with a team.
- Results-driven mindset with a focus on exceeding sales targets.
- Strong problem-solving skills and a high level of adaptability.
- Bachelor’s degree in business, marketing, or a related field is preferred but not required.

**What We Offer**:

- Competitive salary with performance-based bonuses.
- Opportunities for professional growth and career advancement.
- Continuous training and development to enhance your skills.
- A positive, energetic work environment with a supportive team.

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