Customer Service Intern

2 weeks ago


Cape Town, South Africa Corruseal Western Cape Full time

**PURPOSE OF THE JOB**

The position is training position wherein the learners will participate in an internship programme focusing on the skills required to become customer services administrators within Corruseal. Interns will be trained on the job and also attend theoretical and practical training sessions. To ensure competence within the customer service function.

**MAIN RESPONSIBILITIES AND TRAINING OUTCOMES**
- Interns will be required to participate in a training programme that will give the learner knowledge, skills and attributes required as Corruseal Customer Services Administrator.
- Interns are required to attend theory and practical training sessions and submit necessary assignments and /or Portfolio of Evidence (PoE) as part of the competence process.
- Interns will receive on-the-job, practical training aligned to the following key performance areas:

- Processing orders
- Monitoring levels of stock on the floor
- Assisting Sales Reps and assisting customers with sales queries
- Understanding and assisting with implementation of the Customer Services Strategy
- Understanding the manufacturing process at the site
- Administration of document flow and ensuring efficient tracking of all paperwork (hard and soft copies)
- Filing and archiving of documents
- Preparation of related weekly and monthly reports

**KEY COMPETENCIES / SKILLS**
- Computer literate (MS Office)
- Must be able to work as part of a team
- Excellent interpersonal and communication skills (written and verbal)
- Ability to multitask, work under pressure and meet strict deadlines is essential
- Able to trouble-shoot and solve problems

**REQUIRED MINIMUM QUALIFICATIONS / EXPERIENCE**
- Matric with Maths and English is essential.
- A tertiary qualification in Marketing / Business Management / Ops Management / Supply Chain / Accounting / IT
- Understanding manufacturing processes is an advantage.
- Sales and Marketing experience is an advantage

**Job Type**: Learnership

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelors (required)

**Experience**:

- Customer service: 1 year (required)
- Sale or Marketing: 1 year (required)

Application Deadline: 2023/11/20



  • Cape Town, South Africa The Intern Full time

    **Intern Roles and Responsibilities - Events Coordinator & Marketing Internship** **Job Details**: - Admin - Customer relations - Managing bookings (check-ins and check-outs) - Curating the guests expereince - Arranging meals/making resteraunt reservations for guests - Mid morning to late evening shifts - Willing to work weekends and public holidays -...

  • Internal Sales Representative – Epping

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa Service Solutions Full time

    Our client is a leader in sealants and adhesives, silicone and non-silicone chemicals tailored for both industrial and food-grade applications, as well as a comprehensive line of industrial and household cleaning solutions. They are looking for an Internal Sales Representative to join their dynamic team. Duties and Responsibilities:- Quotations- ...


  • Cape Town, South Africa Juta and Company (Pty) Ltd Full time

    **Customer Service Administrator** **Location: Claremont, Cape Town** **Reporting to: Customer Service Manager** The Customer Service Administrator is a vacant role in our Finance team, reporting directly to the Customer Service Manager based at our Cape Town office. The Customer Service Administrator will be accountable for delivering excellent customer...


  • Cape Town, South Africa CallForce Direct Full time

    **Role Purpose**: The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting...

  • Customer Service Agent

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa SA Commercial (Pty) Ltd Full time

    Job DescriptionWe are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver exceptional service to customers across multiple channels. Key ResponsibilitiesQuery Handling (Inbound/E-mail/Webchat/etc.)Responding to a defined range of customer queries or inquiries, to deliver...

  • Customer Service Agent

    Found in: Adzuna ZA B C2 - 2 weeks ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    Job DescriptionWe are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver exceptional service to customers across multiple channels. Key ResponsibilitiesQuery Handling (Inbound/E-mail/Webchat/etc.)Responding to a defined range of customer queries or inquiries, to deliver...


  • Cape Town, South Africa Pollock and Associates Full time

    Customer Services Manager Chem/Petro/Oil & Gas Cape Town - Western Cape - South Africa As the Customer Services Manager for the Western Cape region, you will lead a team of technicians and artisans, ensuring efficient operations in a hands-on, field-based role. Your role entails effective communication with senior management, overseeing daily team...


  • Cape Town, South Africa CTP Flexibles Full time

    We currently have the above position available at our flexible packaging printing facility and wish to invite all suitably qualified applicants to submit their details for our consideration. The incumbent, reporting to the National Sales Manager, is responsible for managing the Customer Services and internal sales department (including all key accounts)...

  • Customer Service Administrator

    Found in: beBee jobs ZA - 2 weeks ago


    Cape Town, Western Cape, South Africa Engen Full time

    Engen's job vacancy, Career and RecruitmentJob title : Customer Service Administrator – Cape Town jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 12, 2024Quick Recommended LinksJobs by LocationJob by industries Purpose of the JobTo provide administration and general support to the Financial Shared Services Centre in order to...

  • Customer Service Agent

    Found in: beBee jobs ZA - 2 weeks ago


    Cape Town, Western Cape, South Africa MIBCO Full time

    MIBCO's job vacancy, Career and RecruitmentJob title : Customer Service Agent – Western Cape jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 19, 2024Quick Recommended LinksJobs by LocationJob by industries Duties and ResponsibilitiesLogs and tracks all enquiries and complaints on the system (first line of support).Handles all...

  • Customer Service Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Cape Town, South Africa Carrol Boyes Full time

    Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

  • Customer Service Manager

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa CaRRoL BoYeS Full time

    Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

  • Customer Service Manager

    Found in: Whatjobs ZA C2 - 1 week ago


    Cape Town, South Africa Carrol Boyes Full time

    Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

  • Customer Service Manager

    Found in: Adzuna ZA B C2 - 2 weeks ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...


  • Cape Town, South Africa Webhelp Full time

    **Customer Service/Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Concentrix + Webhelp is on the lookout for eager individuals to join our vibrant Cape Town team as a Customer Service Advisor on a fixed term contract, until the end of September 2024. This fantastic contract opportunity is sure to jumpstart...


  • Cape Town, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary We...


  • Cape Town, South Africa Life & Brand Portfolio Full time

    **RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO**: - Ensure execution of correct operational procedures at all restaurants - Training and audit restaurant correct operational procedures at all restaurants - Demonstrate ownership and accountability by consistently improving restaurant operating standards and taking the necessary corrective...


  • Cape Town, South Africa Teleperformance South Africa Full time

    The purpose of this role is to safeguard, develop and enhance customer loyalty and value by providing excellent customer services. Additionally, the role involves providing the customer with knowledgeable information by identifying and promoting significant products and services. **Responsibilities** Providing exceptional Customer Service to the existing...


  • Cape Town, South Africa Jai Search Consultancy Full time

    **What you'll be doing**: - Meets or exceeds quality and productivity goals assigned by management - Demonstrates clear and polite written and oral communication - Maintains a positive and professional demeanour and portrays the company in a positive light - Follows company policies and processes in order to process customer requests appropriately -...


  • Cape Town, South Africa MyCalling Full time

    Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...