Customer Services Manager

 We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.A top-notch Customer Service Specialist...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

**Role Duties and Responsibilities**: - Develop and implement customer service policies and procedures to improve overall customer experience - Track and monitor key customer service metrics and report on performance to senior management - Collaborate with other departments to identify and resolve any issues impacting customer satisfaction - Implement...

An exciting opportunity for a **Customer Services Manager** is available within a reputable Oil & Gas company in Cape Town. **Salary**: R663 664 inclusive of Pension Fund and medical aid **Requirements**: - Tertiary degree or equivalent diploma in Business Management or marketing - 3 years’ experience in Sales or Customer service - Experience in a...

We are seeking a friendly, highly-skilled client services manager to make our clients feel valued and supported. Client services managers handle and resolve client queries, develop strategies for improving customer services, train other client services staff, authorize refunds on products/services. They maintain business relationships with existing clients,...

Job DescriptionEngaging with Customers through multiple channels to resolve their queries in a manner that meets and exceeds the needs of our customers and limits any reputational damage to the brand. This is done in-line with our strategic intend, operational policies and applicable regulations. The role forms part of the overall value chain in partnership...

Job DescriptionKey Responsibilities AreasMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                         ...

Job DescriptionKey Responsibilities AreasMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                         ...

Our client is looking for a customer service manager who has with 5 years’ experience in short term insurance industry with 2-3 years managing staff with an extensive knowledge of short Term Insurance to manage a team of service consultants Salary R650 000-00 pa plus Incentives plus pension plus medical plus Incentives plus 13th Cheque **Experience and...

Job DescriptionCSR Responsibilities Receive incoming calls from customers who have a policy related question Ability to interact and thrive in a fast-paced environment dealing with a high volume of calls and stressful situations Deliver appropriate sense of urgency when responding to customer requestsMaintain professional etiquette and provide exceptional...

Our client in the high end retail industry is looking for a Customer Service Experience Manager to join their team. **Key requirements and qualifications**: Matric with Mathematics and English (1st language) Bachelor’s degree Project management experience a non-negotiable Highly proficient with Microsoft Office (especially Excel) Lean Six Sigma...

An international luxury brand company is looking for a qualified and driven CUSTOMER SERVICE EXPERIENCE MANAGER **QUALIFICATION**: - Matric with Mathematics and English (1st language) - Bachelor’s degree - Highly proficient with Microsoft Office (especially Excel) - Lean Six Sigma training and qualification (advantageous) - Zendesk and/or Freshdesk...

Job DescriptionJob DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                                 ...

Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...

Job DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                                                           ...

**Responsibilities**: - Efficiently handling sales orders, ensuring accuracy and timeliness. - Capturing invoices upon receipt of stock and processing credit transactions. - Overseeing the non-muster stock from receipt to dispatch, including monthly stock takes and reporting. - Preparing back-order reports and sending updates. - Assisting with travel...