Claims Team Leader: Driveable

4 days ago


Midrand, South Africa MiWay Full time

Who are we?
Take a step up and form part of the dynamic Claims Management Team. In these changing times, you will need to take control, stay calm and make sure that we live up to our client’s expectations Agility is key
What will make you successful in this role?
Grade 12/Standard 10/NQF 4
BCom Degree (Optional)
Minimum 5 years short term insurance experience
Minimum 3 years Claims experience
Minimum 2 years Supervisory/Management experience Essential Requirements
Written and verbal communication skills
Attention to detail
Supervisory skills
Client Centric
Self-motivated, inspire & lead others
A high motivation and desire to excel
Problem solving skills and solution oriented
Flexibility
Ability to multi-task and cope with pressure
Performance management experience
Commitment to personal and team goals through regular coaching
Professionalism
Good interviewing skills
Provide technical guidance to ensure your team reaches and exceeds their goals
Aspire to be the Manager’s successor
Analyse your team’s claims to ensure optimal quality through adhoc audits
Design and monitor your team’s roster schedule Knowledge and Skills Drive leads and service targets Coaching, quality and compliance Reporting and communication Management of employees Personal Attributes Decision quality - Contributing independently Interpersonal savvy - Contributing independently Plans and aligns - Contributing independently Directs work - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.



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