Business Insurance Claims Advisor
3 weeks ago
Who are we?
Take a step up and form part of the dynamic Business Claims Management Team. In these changing times, you will need to take control, stay calm and make sure that we live up to our client’s expectations
What will make you successful in this role?
Grade 12/Standard 10/NQF 4
Minimum 3 years short-term insurance experience
Minimum 2 years Claims experience
Commercial Claims experience will be beneficial Essential Requirements
Must be highly proficient in dealing with clients at all levels
Excellent time management skills as this will be a dual/combined role with business claims and partially personal
Excellent administrative skills
Good communication skills
Organised
Professionalism
Self-disciplined
Self-motivated
Analytical
Desire to excel
Problem solving skills and solution oriented
Flexibility
Ability to multi-task and cope with pressure
Attention to detail
Able to work flexible hours
Customer focus
Active listening skills
Team player
Excellent attendance record
Follow up Knowledge and Skills Claims administration Claims settlements of a complex nature Payment approval and rejections Operate within claims guidelines and compliance Coach and mentor less experienced short term claims clerks Personal Attributes Business insight - Contributing independently Manages complexity - Contributing independently Plans and aligns - Contributing independently Manages conflict - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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