HR and Modern Worker Ba

3 weeks ago

Durban, South Africa Tych Business Solutions Full time

**Job ID**: 83871**Date Posted**: Posted 6 hours ago**Expiration date**: March 8, 2024**Location**: Durban**Job Title**: HR AND MODERN WORKER BA - DURBAN - KWAZULU NATAL

Main Responsibilities

(summarize in short sentences the key responsibilities and tasks that require 5% or more of the time of the incumbent)
- Provide SAP HCM solution that fully address Oceana’s current and immediate needs
- Ensure SAP compliance with obligations (including legislation, regulatory, contractual, and agreed standard/policies)
- Creation and maintenance of a pipeline of changes and projects that align to the SAP HCM module with a focus of TM/PY/OM/PA and Oceana’s foreseeable plans
- SAP HCM solution design (including change requests), ensuring that strategies, policies, standards and best practices are applied correctly and consistently
- Individual and team service delivery against agreed SLAs and KPIs
- Adherence to defined targets, procedures, standards and measures of quality and customer satisfaction
- Excellent end user adoption, uptake and understanding
- Minimisation of preventable incidents
- Automation of feasible administrative and operational tasks
- Effective ongoing knowledge transfer to other IT staff, third parties and end users
- Successful delivery of medium and high complexity changes and projects on-time and on budget, including management of third-party resources where applicable
- Coaching and training users with regards to the users of IT assets and policies
- Maintenance of legislative requirements as and when published in the Government Gazette

SAP HCM Monthly Maintenance Life Cycle
- Assist the Support Team to resolve calls related to Human Resources (Organizational Management, Personnel Administration, Payroll South Africa, Time and Attendance, Leave and absence management, Learning, Performance Management and data interfaces) requests across Client Business Units.
- Coordinate the monthly system maintenance life cycle from receiving a helpdesk ticket, through the steps of problem analysis, root cause analysis, system config analysis, solution implementation, unit testing, user acceptance tests, change management and system updates.
- Lead the team in the monthly action list work sessions by determining priorities based on urgency and importance along with the relevant business owners and specialist users.
- Analise business requests to provide clear problem definitions and liaise with necessary technical experts/external consultants to resolve technical system issues related to the SAP HR Module.
- Guide the business and technical teams to provide sustainable solutions and system changes in line with the internal guiding principles and templates.
- Manage the SAP Landscapes to ensure continues alignment between Development, Quality Assurance and Sandbox systems.

External Services Management
- Monitor and ensure alignment of external services as specified in the contract agreement.
- Build and maintain healthy relationships with the relevant service providers.
- Ensure contract agreements are in place and up to date.
- Cost management and on time invoice payments are as per the agreement and approved purchase orders.

HCM Legal change updates
- Manage the project to update the SAP system patches and payroll legal change patches for August and February tax submissions.
- Coordinate and oversee the user acceptance tests and sign off.
- Create go-live plans and coordinate the teams’ activities during the go-live.

Technical Expertise
- Develop specialist knowledge of HR Systems, identify opportunities to deliver best value solutions to make recommendations to the Applications Manager.

System Opportunity Identification
- Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation for submission to the Applications Manager.

Application Development, Enhancement, and Implementation
- Serve as a liaison between the Business and technical consultants to ensure the implementation of identified system enhancements for all HCM related processes.
- Review and analyze technical specification documents prior to sign off by the Applications Manager and handover to developer(s).
- Execute on IT systems implementation projects.
- Meet with relevant Business representatives to establish, understand, and document detailed business requirements to be met by the project.
- Compile and agree a scope definition document as well as functional specification document and ensure that full sign off is achieved prior to implementation.
- Assist with the calculation of the business case and return on investment with relevant Business users and stakeholders.
- Prepare the project plan by engaging all relevant parties.
- Plan for project-related hardware and software requirements by liaising on an on-going basis with the infrastructure and technology teams.
- Compile and store project documentation (including business process flow charts, functional
- and technical specificat

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