Management Couple Greater Kruger R40,000-r50,000

3 weeks ago


Mpumalanga, South Africa Cedar Wood Recruitment Full time

-Permanent
Mpumalanga
Posted 4 weeks ago

Lodge Management Couple required

**Requirements**:

- Hospitality Management Diploma or at least two years lodge management experience.
- Excellent leadership, communication and organizational skills.
- Able to perform under pressure with a high sense of responsibility.
- Be innovative and creative.
- Ability to train and mentor staff.
- Be passionate about guest satisfaction and should be able to resolve any guest queries or issues that may arise.
- Must have excellent people and staff management skills.
- Must have suitable experience in all departments of the Lodge, including HR, Front Office, Maintenance, Food and Beverage, Housekeeping, Guiding and Administration.
- Applicants should both be in good health, be of sober habits and preferably non smokers.
- Both applicants need to have their drivers licence. PDP would be advantageous.
- Must be computer literate and understand Stock Control and Point of Sales systems.
- Must be able to work independently and be a team player. Be conscientious of staff concerns.

**Duties**:

- Lodge Operations and Management.
- Supervision of all departments.
- Training of staff on a continuous basis.
- Ensuring guest satisfaction is paramount
- Dealing with staff issues.
- Ensuring all staff take the correct days off and checking the time books daily, keeping them up to date. Checking the staff roster is up to date each month.
- Delegating staff duties.
- Implement a daily, weekly, monthly and annual plan within most departments.
- She needs to be able to manage the housekeeping department as well as be involved in all departments. This includes room checks and stock orders and control. The laundry also falls under this department.
- He needs to be able to manage all aspects of the lodge, with a knowledge of building, maintenance and vehicle maintenance being advantageous.
- Meeting, greeting and guest hosting. Ensuring guests are always looked after and are never in need of service.
- Perform and carry out weekly and month end stock takes.
- Ability and Willingness to learn.
- Understand and manage bar stock, staff and wine lists.
- Manage guest activities at the lodge, reading books, games, etc.
- Assist with the overall oversight of the lodge and be able to help where and when required by Senior Management. Lots of little extras that get done for guests, like welcome and departure notes, capturing of guest comment sheets, etc.
- At least one applicant should have First Aid. Both would be advantageous.

**Job Features**:
**Job Category**:
Management Couples



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