Senior HR Generalist

This is a live-in position at a Safari Lodge in the remote area of the Kruger National Park. Accommodation and meals on duty will be provided.

You will be required to work on a cycle of 6 week on / 2 weeks off. Or 3 weeks on / 1 week off.

The Senior HR Generalist is responsible for overseeing the HR department including staff management, adherence to policies and procedures, staff development, recruitment, succession planning, staff wellness and events working closely with the general manager to ensure that the MORE and property standards are upheld and maintained.

**KEY FOCUS AREAS**

HR Management
- To meet with the General Manager as required and update on property operations.
- Attend meetings with the MORE HR team as required.
- To maintain and ensure the good will of the MORE brand at property level.
- To be a key ambassador of MORE and its brands.
- To ensure the developed set of MORE and property standards are upheld and maintained.
- To ensure the management personnel of the property is up to the MORE standard, ensuring a streamlined and effective management structure in line with hospitality trends.
- To ensure effective monthly departmental meetings take place, accurate minutes are taken and follow ups completed.
- To have monthly one on one meetings with all managers and HODs.
- To be readily available to deal with all staff queries and complaints. Responding to complaints to be dealt with in a pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion.
- Drive and monitor correct processes relating to counselling, disciplinary/grievance procedures and annual wage negotiations as directed.
- Ensure and monitor that all leave processes are accurately recorded, ensuring the correct documentation.
- Ensure that correct processes of recording, monitoring, and reporting on overtime are followed.
- Compile, maintain and audit all HR administrative documentation (employee HR files, new staff and terminations, medical aid, provident fund, etc.).
- Drive and run induction and exit processes according to company and property standards.
- Ensure that all procedures relating to Health & Safety and Security are being practiced and adhered to, including injuries on duty and Workmen’s Compensation.
- Secretary for Employment Equity Committee, responsible for the annual skills submission and the execution of annual training plans.
- Drive the review of departmental structures.
- Oversee recruitment and interviewing processes (obtain GM approval for all vacancies, compile advertisements and advertise through the correct channels, follow interviewing processes and recruitment criteria guidelines).
- Payroll Management.

Development & Staff Management
- To earmark and develop individuals who show potential to grow into higher positions at the property and within the greater MORE group.
- To implement training and facilitate the use of MORE appointed internal and external trainers.
- Assist in facilitating cross property training for employees who would benefit from cross training at other MORE properties.
- To provide effective leadership through professional man-management and encouragement of all subordinates, including mediation.
- To drive and monitor the effective implementation and execution of MORE Performance Management and Succession Planning processes.
- To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained. To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being affected.
- Monitor the execution and ensure accurate recording and reporting of monthly training plans, providing feedback to program participants and management.
- Facilitate short training sessions (P&V, daily training, etc.).
- Evaluate and make recommendations on training material and methodology.
- Assist in the development of training aids such as departmental operations manuals in line with the MORE Guest Stories, orientation and departmental checklists, and handbooks.
- Driving, monitoring, tracking and recording of the MORE Buddy Program.
- Present training programs using recognized training techniques and tools.
- Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching.
- Handle logistics for on-site training activities including venues and equipment.
- Manage and maintain in-house training facilities and equipment.
- Coordinate off-site training activities for employees.

Succession Planning
- Assess training needs for new and existing employees.
- Identify internal and external training programs to address competency gaps.
- Partner with internal stakeholders regarding employee training needs.
- Inform management and employees about training options.
- Map out personal development and training plans for individual employees.
- Ensure that employee t