Gm Couple

General Manager - Couple - Hoedspruit

**Qualifications & Requirements**:

- Valid RSA Driver's License
- Exceptional Guest Relations skills
- Ability to manage staff
- Understanding and ability to manage the different departments
- Ability to plan ahead and problem solve
- Financial experience in budget control, stock takes and stock control

**Experience**:

- Previous experience in a Big 5 reserve and 5 star lodge necessary
- Minimum 3 years’ experience in a Big 5 reserve
- Experience working with a point of sale system
- ResRequest experience will be beneficial

Package
- Salary is negotiable depending on experience and references
- Accommodation
- Meals while on duty
- 21 days on 7 days off work cycle
- 15 days annual leave
- Provident Fund

**Responsibilities**:
**Responsibilities include but not limited to**:

- Meticulous in all aspects of managing the lodge
- Managing, Overseeing and Disciplining Staff
- Staff training and development
- Assisting the marketing manager to get content for social media
- Hosting Duties
- Allocation of Airport Transfers
- Little paws program
- Assistance around the lodge in other departments if needed
- Reporting to Group Operations Manager(s) and Head Office

Staff Management
- Wage costs and staff welfare
- Staff discipline
- Staff training

**General Manager (continued)**:
Financial
- Budget control and ensuring budgets are maintained
- Stock control and stock takes
- Maintain the correct allocations of expenditures

Rooms Division
- Manage the housekeeping and front office departments in conjunction with your HOD
- Ensure the lodge maintains the required standards aesthetically
- Food and Beverage and Kitchen
- Ensure costs are maintained as per the required standard
- Assist with Events planning and execution
- Assist with menu planning and cost control

Attributes
- Mature and responsible
- Well spoken, well-groomed and presentable
- Strong leadership capabilities
- Positive attitude and approach toward team work
- Hands on approach towards the guest experience
- Ability take initiative and problem solve
- Excellent guest interaction skills
- Passionate and pro-active towards personal growth and training
- Sober Habits, NO DRUGS

Send CV in Word Format with professional profile picture and contactable references