Human Resource Officer

3 months ago

North West, South Africa Tharisa Minerals Full time

**Purpose of Role**

To provide support in the end-to-end management of various human resources functions, by encompassing a range of administrative tasks aimed at enhancing employee experiences and maintaining compliance with regulatory and Tharisa Mineral policy requirements, to ensure the smooth operation of the organisation's human resources activities.

**Role Context**
- Establish a robust employee record keeping system with comprehensive personal and professional details, by implementing protocols for regular updates and accuracy checks to minimise errors in Human Resources (HR) operations, ensuring the correct information is always readily available.
- Conduct audits of all HR systems (e.g., SAGE 300) and processes, to ensure adherence to industry standards, addressing any non-conformities to maintain data integrity and compliance.
- Implement effective systems management practices, including regular system updates, user training, and troubleshooting, to ensure the seamless functioning of HR systems to support efficient data management.
- Contribute to strategic planning and decision-making, by collaborating with the HR management team, to provide support in the form of research, data analysis, and project management to achieve departmental goals.
- Develop and implement workforce planning strategies to align staffing levels with operational plans, to ensure timely adjustments to meet changing demands and minimise resource gaps.
- Implement HR initiatives, such as streamlined communication channels, improved resource allocation and optimised workflow processes, to increase productivity and performance metrics and enhance operational effectiveness.
- Provide advice, guidance and support to employees and line managers on a broad range of people related matters and HR issues, including the interpretation of policies, procedures and terms and conditions of employment, so as to manage employee discipline, grievances, resourcing and workforce planning, and the effective utilisation of the performance review process.
- Provide support during the onboarding process for new hires (i.e., paperwork, orientation and integration), to ensure all new hires complete the needed documentation as required by Tharisa Minerals (TM) policies and regulatory requirements.
- Conduct thorough analysis of probationary and exit interviews, by extracting valuable data to enhance onboarding processes and improve employee retention strategies.
- Conduct regular analysis of all HR processes, by identifying bottlenecks and inefficiencies, to enhance the overall procedural efficiency and reduce operational costs, implementing targeted improvements.
- Establish a transparent communication channel for reporting and resolving process related issues by implementing a feedback loop to continuously improve HR systems and processes.
- Provide effective support in resolving labour-related issues, by collaborating with HR coordinators, managers and supervisors to implement fair and equitable labour management practices, fostering a positive and collaborative work environment.
- Provide timely and effective resolution to HR issues, by conducting training sessions to ensure employees and managers have a clear understanding of all HR policies, procedures, and terms of employment.
- Address basic employee inquiries, while escalation concerns accordingly to the relevant stakeholders, and assist with conflict resolution as needed, to ensure the mitigation of conflict in accordance with the TM standards and policies.
- Provide administrative support throughout the recruitment process, by posting job vacancies, reviewing resumes, conducting initial screenings, and coordinating interviews in collaboration with the requitement team and hiring managers, to facilitate the recruitment process.
- Execute general HR administrative tasks, including preparing HR documents, responding to employee inquiries, and managing HR-related correspondence.
- Monitor and advice employees on the administration of employee benefits programs, including medical aid, retirement plans, and leave policies, to ensure the needed documentation is competed, stored and available when needed.
- Coordinate HR training sessions, workshops and employee development initiative, by monitoring the training attendance, to assist in tracking employee development.
- Maintain an up-to-date and accurate record of employee movements, including promotions, transfers, and incapacity, to utilise this information for strategic workforce planning and talent management.
- Review and maintain accurate and complete labour information, by managing the HR filing systems and other employee’s records (i.e., personal records, contracts, beneficiary change, holistic record of employees, performance documentations), to ensure that the latest employee information is readily available when needed.
- Generate comprehensive HR reports with detailed insights into labour availability, attendance, leave patterns, a

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