Administrative Assistant
6 hours ago
To improve workflow by assisting with basic clerical tasks and building capacity in reception the unit
**Interpersonal factor**
As a professional all services delivered needs to be in line with the Cancercare Values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all the tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed and assessed in isolation.
- To display the company values: C - Compassion, A - Accountability, R - Respect, E - Ethics (CARE)
**Clerical Assistance**
- Filing of all documents in the patients file
- Management of messages and delivering of documents to various departments
- Collecting and posting of mail
- Document management
- Switchboard relief
- Medical administrative clerk relief
- Mailing tasks
- General office duties
- Internal mail management
- Manage /coordinate the courier service (internal and external)
- Document Management
- Upkeep of stats
- Professional use of equipment to ensure smooth workflow
- Providing basic assistance with all clerical duties on unit level
- Building capacity
- Smooth workflow
**Computer skill**
- Smooth workflow
**Patient care and rendering of a quality service**
- Neat, well-groomed, courteous and pleasant manner
- Patient orientation
- Assist with telephonic queries
- Feedback to multi-disciplinary team regarding auth process
- Hands-on problem solving and assistance with any queries
**Required Education**
- Grade 12
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