Head Mice Reservationist

1 week ago


Cape Town, South Africa HotelJobs.co.za Full time

Hospitality and Outdoor - New Vacancy - Head MICE Reservationist

Luxury Hotel - Cape Town - Western Cape

Our client, a Luxury Hotel in Cape Town, is seeking a magnificent Head MICE Reservationist that maximise occupancy, revenue and provide exceptional service to their guests.

**Requirements**:

- Matric essential
- Hospitality Management Diploma or similar will be advantageous
- At least **3-5 years of experience** in hotel reservations, with specific exposure to group bookings or events.
- Experience with **MICE operations** in a hotel setting is highly valued.
- Familiarity with large-scale event coordination, working with corporate clients, and handling high-volume bookings.
- Proficiency in Property Management Systems
- Understanding of Event Management Tools and Online Group booking systems
- Knowledge of MICE-specific strategies, pricing and event logistics
- Ability to effectively communicate with clients, colleagues and other stakeholders
- Leading a team, resolving conflicts and ensuring excellent guest service
- Managing complex group bookings and coordinating event logistics
- Strong attention to detail
- Ability to negotiate group rates, event contract and service packages
- Efficiently managing multiple reservations, events and deadlines

Package
- Salary: R25 000
- Live-out

Start Date: ASAP



  • Cape Town, South Africa HotelJobs.co.za Full time

    This role requires a strategic leader who can manage all aspects of MICE events, from planning and execution to financial management and team development. **Responsibilities**: - Lead, motivate, and develop the MICE team to enhance performance and maintain a high level of service. - Implement and maintain effective financial controls to meet and exceed the...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Large Hotel in Cape Town is looking for a Head of MICE Reservations. The main purpose of the MICE (meetings, incentives, conventions, conferences and exhibitions) Manager is to manage, grow and develop the MICE team. The manager must provide outstanding customer service, promote the MICE brand and ensure sales growth. The manager must ensure that the...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Cedar Wood currently has an exciting opportunity for a Reservationist for collection of lodges based at their head office in Cape Town **Must have**: Matric Hospitality industry experience, preferably in reservations Excellent communications skills in English Excellent computer skills in Office 365 Excellent Organisational and Administrative...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Reservationist - Luxury Portfolio - Cape Town** Are you passionate about delivering exceptional guest experiences in a luxurious setting? Join our clients renowned luxury lodge collection and become a vital part of creating unforgettable moments for their guests. We are currently seeking talented and enthusiastic Reservationists at various levels to join...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment are now seeking a strong, dedicated **RESERVATIONIST** to work in the reservations department of a luxury hotel group. The position is based at the Lodges Head Office in Cape Town. **Responsibilities**: - Performing all reservation activities - Ensure a level of professionalism maintained at all times - Knowledgeable of the entire...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Hospitality and Outdoor - Jnr & Snr Reservationists Luxury Lodge Group Head Office - Cape Town **Requirements**: - Relevant hospitality experience in a similar position - Knowledge of and experience in ResRequest - Excellent written and verbal communication skills - Attention to detail - Good Team player - Dedication to providing great customer service -...


  • Cape Town, South Africa The Right Company Full time

    **RESERVATIONIST - CAPE TOWN - R14500 to R15000** - prepares letters of confirmation and promptly processes any cancellations and modifications. Knows the type of rooms the hotel has as well as their location and layout. Knows all hotel packages plans-meaning status, rates, and benefits. Advising reservations Manager of availability levels. Minimum...


  • Cape Town, South Africa The Right Company Full time

    **GROUP RESERVATIONIST - CAPE TOWN - R19000PM CTC** Currently recruiting for a GROUP RESERVATIONIST for a Hotel Group based in Cape Town who will be responsible for handling all group and series reservation inquiries and cancellations in an attentive, courteous and efficient manner and quoting available rates to maximize room revenue. Being able to...

  • East Africa Specialist

    5 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - East Africa Specialist / Reservationist** **Luxury Lodge - Cape Town (Head Office)** **Requirements**: - Minimum 2/3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. -...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment are now looking for a Reservationist for a fantastic group of hospitality properties to start ASAP. You will be required to work from Head Office in Cape Town, we are looking for someone who is passionate and organised and is able to offer 5* service to clients of this elite group. **Minimum Requirements**: - Grade 12 certificate;...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment are now looking for a Reservationist for a fantastic group of luxury lodges. You will be required to work from Head Office in Cape Town, we are looking for someone who is passionate and organised and is able to offer 5* service to clients. **Minimum Requirements**: - Grade 12 certificate; Diploma in Hotel Management would be...

  • East Africa Specialist

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Luxury Lodge - Cape Town (Head Office)** **Requirements**: - Minimum 2/3 years reservationist experience within the Hotel/Lodge industry. - Experience in managing reservations for a group of properties preferable. - Excellent communication and interpersonal skills. - Must have reservations experience in Tanzania. - Ability to handle a fast-paced work...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **EXPERIENCED** HOTEL RESERVATIONIST REQUIRED to work at the Valor Hospitality Partners Head Office in Cape Town. **Min requirements**: - MUST have a min of 3 years hotel reservations experience using OPERA. - Handle or handled reservations for a min of 50 Rooms plus. - Based in Cape Town and willing to work at the Waterfront. - Computer literate on MS...

  • Reservationist

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Will work in the head office based in Cape Town - Live out - Willing to relocate - Must have knowledge of the lodge/hotel environment

  • Reservations Agent

    4 weeks ago


    Cape Town, South Africa The Royal Portfolio Full time

    The Trade Reservationist's purpose is to facilitate our guests’ complete experience by ensuring that they reflect the warm and welcoming atmosphere guests can expect from our group of properties. Our Reservations Agents maximise room revenue and occupancy levels, whilst still achieving exceptional levels of customer satisfaction, by effectively assisting...

  • Reservations Agent

    4 weeks ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    The Trade Reservationist's purpose is to facilitate our guests’ complete experience by ensuring that they reflect the warm and welcoming atmosphere guests can expect from our group of properties. Our Reservations Agents maximise room revenue and occupancy levels, whilst still achieving exceptional levels of customer satisfaction, by effectively...

  • Reservations Agent

    4 weeks ago


    Cape Town, South Africa The Royal Portfolio Full time

    The Trade Reservationist's purpose is to facilitate our guests’ complete experience by ensuring that they reflect the warm and welcoming atmosphere guests can expect from our group of properties. Our Reservations Agents maximise room revenue and occupancy levels, whilst still achieving exceptional levels of customer satisfaction, by effectively assisting...

  • Reservations Agent

    2 weeks ago


    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    The Trade Reservationist's purpose is to facilitate our guests’ complete experience by ensuring that they reflect the warm and welcoming atmosphere guests can expect from our group of properties. Our Reservations Agents maximise room revenue and occupancy levels, whilst still achieving exceptional levels of customer satisfaction, by effectively assisting...

  • Hotel Reservationist

    5 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Requirements**: - Matric or Grade 12 qualification - Hotel School Diploma or other relevant tertiary qualification - Dealing with all incoming inquiries for accommodation, checking availability, rates, profiles &, etc, - Thereafter to then process and confirm these reservations - Dealing with all correspondence or communications with regard to both...


  • Cape Town, South Africa Morpheus Recruitment Full time

    **RESPONSIBILITIES**: **SPA**: - Greeting, guiding, interacting and accompany guests; - Reception duties - telephone calls, service to walk-ins, answering questions, providing information; - Scheduling of appointments and process payments; - Promote services, discounts and products; - Manage guest feedback; - Keeping guest records & other administrative...