Head Mice Reservationist

2 months ago


Cape Town, South Africa HotelJobs.co.za Full time

Hospitality and Outdoor - New Vacancy - Head MICE Reservationist

Luxury Hotel - Cape Town - Western Cape

Our client, a Luxury Hotel in Cape Town, is seeking a magnificent Head MICE Reservationist that maximise occupancy, revenue and provide exceptional service to their guests.

**Requirements**:

- Matric essential
- Hospitality Management Diploma or similar will be advantageous
- At least **3-5 years of experience** in hotel reservations, with specific exposure to group bookings or events.
- Experience with **MICE operations** in a hotel setting is highly valued.
- Familiarity with large-scale event coordination, working with corporate clients, and handling high-volume bookings.
- Proficiency in Property Management Systems
- Understanding of Event Management Tools and Online Group booking systems
- Knowledge of MICE-specific strategies, pricing and event logistics
- Ability to effectively communicate with clients, colleagues and other stakeholders
- Leading a team, resolving conflicts and ensuring excellent guest service
- Managing complex group bookings and coordinating event logistics
- Strong attention to detail
- Ability to negotiate group rates, event contract and service packages
- Efficiently managing multiple reservations, events and deadlines

Package
- Salary: R25 000
- Live-out

Start Date: ASAP



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