Key Accounts Executive

4 days ago

Durban, South Africa Servest Careers Full time

**Job Context**:
Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Key Accounts Executive reporting to the General Manager - Sales to be based at their Durban Offices. The position is for their Cleaning Division.

**Minimum Requirements**: Previous Experience and Knowledge of dealing with Executive Management and Key Client Accounts Good level of computer literacy ; Minimum of 5 years experience in a sales environment, preferably Cleaning Strong reconciliation skills; Strong organizational skills and evidence of operating well within a team Excellent communication skills - both verbal and written
**Duties & Responsibilities**: Plan and carry out research activity in designated industries and sectors. To ensure that an in-depth, ‘expert-like’ knowledge of target industries are maintained in terms of facilities services requirements, key contacts, current competitor activities, and industry related legislation / regulation and specialist needs in terms of the services offered by the Servest Group. To build and maintain a database of target clients in each sector, including a full profile of each client and to plan all selling and marketing activities to agreed budgets, sales volumes, values, and timescales as determined by management Respond to and follow up sales enquiries by post, telephone, and personal visits Maintain and develop existing and new customer base and revenue streams through on-going communication, liaison and ethical selling methods Be able to monitor and report on their sales activities and performance and be able to provide relevant management reports as required Carry out other market research, competitor and customer surveys as directed by management Plan and manage allocated business areas according to agreed sales & market development strategies Build long term, professional relationships with other company divisions and departments as necessary to perform duties, deliver optimal customer service and aid business and organisational development Ensure highest possible customer service standards are maintained at all times Attend training as required and to recognise and develop relevant knowledge and skills as a result of critical self-analysis of development needs; Comply with company policies and procedures; Identify opportunities for group sales Increase in new business sales volumes ; Consistent achievement of monthly and quarterly new business sales targets Ensuring profit levels (GP%) are in line with required standards; Maximisation of group cross-selling potential

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