Training, Accreditation
2 weeks ago
**Purpose**:
To assist the Training, Accreditation and Certification Department with administrative duties pertaining to training and development, accreditations, and certifications.
**Objectives**
- Ensure that all certificates, memberships, and accreditations remain valid yearly.
- Ensure that all our staff, facilitators, assessors, and moderator registrations are valid each year.
- Ensure that all training done is captured on the respective LMIS weekly.
- Identify and implement 2 innovative ideas for the department/ WWISE.
- On time delivery of training projects.
- 85% internal & external client satisfaction.
**Roles and responsibilities**
**Accreditation & Certification administration**
1. Coordination and management of skills development initiatives.
2. Maintain accurate training records to assist in the effective running of the department (hardcopy and softcopy).
3. Update the Learner Management System after each training session.
4. Compiling and submission of reports to various stakeholders internally and externally (weekly, monthly, and quarterly).
6. Ensure WWISE accreditations and memberships are up to date always and the Office Manager has the latest copies.
7. Assist with sourcing of facilitators, assessors and moderators ensuring that their registrations are valid.
8. Assist with tenders - proposal writing and attending briefing sessions.
9. Ensure training material is always up to date, handouts, and videos are current.
10. Prepare and attend the site audits by SETAs and surveillance audits from certification bodies.
11. Provide administration support to the Training Coordinator, Facilitators, Assessors and Moderators.
12. Follow up on reports and invoices from facilitators, assessors, and moderators.
13. Provide extensive support to the Training, Accreditation & Certification Department in relation to training activities including arranging all internal and external training activities.
14. Assist with recruitment and interviewing of learners for learnerships, internships, apprenticeships, and graduate programmes.
15. Upload learners onto various SETA portals at the start of the programme and learner results upon completion.
16. Arrange for collection of Statement of Results and Certificates from the SETA/QCTO.
17. Ensure invoices are processed, proof of payment forwarded to respective stakeholders.
18. Keep record of training expenditure and income for the department and report monthly and quarterly.
19. Oversee the printing of training material, booking of venue, catering, booking of facilitator, for training interventions.
20. Facilitate good communication with other departments to ensure all training is carefully planned and coordinated.
21. Ensure that the correct use of logos is adhered to by marketing and TAC Department by sending reminders regularly.
22. As and when required assist with development of training material.
23. Execute activities allocated to this role on various projects.
24. Assist in any other duties that WWISE may deem necessary.
**Office administration**
1. Answer departmental specific and general enquiries - take and forward messages to WWISE training, accreditation & certification manager in a timely manner for resolution /action.
2. Printing and keeping up to date filling system both electronically and hardcopies.
3. Oversee and ensure that the accredited LA Courses / SETA Prerequisite are adhered to by Training, Accreditation & Certification Department as per accreditation criteria or guidelines.
4. Ensure that the correct use of Logo’s is adhered to by marketing and TAC department by sending reminders regularly.
5. Do research on certification bodies that are relevant to WWISE with which we can accredit.
**Personal Development**
- Attend workshops and conferences.
- Enrol at an institution to obtain at least 1 full qualification and 1 certificate per annum.
- Register with a professional body.
- Undertake Continuous Improvement initiatives related to training, and accreditation support.
**Key Selection Criteria**
- Well
- developed organizational skills including the ability to manage and prioritize a wide range of tasks.
- Demonstrated expertise in the use of computer software products including Word, Excel, PowerPoint, Outlook.
- Excellent written and verbal skills, the ability to communicate with external clients and within the organization.
- A professional and friendly telephone and interpersonal manner.
- Ability to work independently and as part of a small team.
**Minimum Experience & Qualifications Required**:
- Matric
- At least 1-2 years Administration experience at least in the training sector.
- Experience working with different SETA’s.
- Experience in uploading documents on different portals.
- Strong verbal and oral communication skills and ability to work effectively with multiple stakeholders across the organization at all levels.
- Ability to work in a team.
- Computer literacy: Microsoft Office Suite.
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