Call Centre Administrative Clerk

**Main Job Function**: In this role, you will be responsible for overseeing the day-to-day operations of our Call Centre, ensuring efficient and effective customer service delivery. If you are a results-oriented leader with a passion for excellence, this is an exciting opportunity to make a significant impact. **Minimum requirements**: - Demonstrated...

**Call Centre Agent Job Duties**: - Complaint resolution rate in line with company policy and guidelines - Call quality, ensuring that the guest is provided with the best services in each interaction. - All unresolved complaints should be escalated, followed up and feedback provided to the guest in line with the escalation process. - Provide accurate and...

One of our Prestigious International Client is seeking your expertise in customer service!!! - 1-2 years contact centre experience preferable within banking or financial industry. - Valid Matric/NQF equivalent qualification. - Resides at Alexandra **ONLY**. - Must be criminal and fraud clear. - Must be computer literate. - Ability to work night shifts...

**Location**: Sandton, ZA **Job Family**: Consumer **Country/Region**: South Africa Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for “selling while caring” by fully...

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and...

Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for “selling while caring” by fully understanding Consumers’ needs, challenges, lifestyle goals and expertly recommending...

It is a **Contact Centre rotational shift environment** where you will be communicating with customers on social media platforms for instance on Facebook, Instagram, and primarily on live chats. You will also be taking Inbound/Outbound client calls as required. The working hours are from **7am to 11pm** and you will be required to work rotational shifts...

Financial Services Call Centre Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach...

MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre  

4years **Inbound** - answer phones professionally - respond to customer inquiries - research required information using available resources - handle and resolve customer complaints - provide customers with product and service information - capture customer details to confirm policies - identify and escalate priority issues - route calls to appropriate...

Our client in the Multimedia industry is looking for Graduates with no work experience to join their dynamic team. We are specifically looking for Marketing, Communications, Public Relations and various BA qualifications to join our Omni Channel Call Centre. - Strong communication skills with the ability to discuss any issues with a wide variety of...

Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (International Campaigns)  Ability to manage multiple call centre campaigns (all International) Strong...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

**ABOUT** Intercare Medfem Hospital (Pty) Ltd situated in Bryanston, Johannesburg seeks to recruit Admissions Clerk. The purpose of the position is to provide a professional customer services by communicating effectively with the various stakeholders involved in the patient admission process. An admissions clerk works at the front desk of a hospital and...

MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre Manager with identifying...

The Creditors Clerk will be responsible for the full creditor’s function of the organization and ensure that all payments are done accurately and timeously. The incumbent will process the reconciliations against supplier’s statements, capture invoices, deal with queries and assist with audits and financial reports. **Creditors Clerk Job Duties**: - All...

**Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:06-Feb-2023**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery....

The Debtors and Administration Clerk will need to ensure the timely collection of the company’s debtors’ book in order to maximize cashflow of the business, minimize the risk of bad debts and reduce the debtor’s days to an acceptable level. To ensure company policies and procedures are adhered to in respect of the granting of credit to customers and to...

**Main Purpose of the job**: Empact Group is looking for a proactive, highly organized administration professional to join our Learning and Development Department and be responsible for the general administration within the Training Centre. This role will provide support to the greater L&D team through the efficient running of the Training Centre and all...