Financial Services Call Centre Agent

**Job Functions**: - Answer incoming calls courteously within SLA - Manage all cases professionally and efficiently within the correct time frames - Provide personalised customer service by responding to the needs of the client - Ensure that all calls are captured on the relevant system (Dreamtec) - Clear knowledge and understanding of our corporate...

Overview **Reference** CC-H/O **Salary** ZAR0 - ZAR0/month **Job Location**: - South Africa - Johannesburg Metro - Sandton **Job Type** Permanent **Posted** Wednesday, June 07, 2023 **Closing date** 30 Jun 2023 23:59 **Planet Fitness** Planet Fitness is the largest privately-owned Health and Wellness company with over 26 years of a strong stand...

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and...

Overview **Reference** PFCCA **Salary** ZAR/month **Job Location**: - South Africa - Johannesburg Metro - Sandton **Job Type** Permanent **Posted** Friday, April 12, 2024 **Closing date** 26 Apr 2024 23:59 Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services...

Overview **Reference** PFCCA **Salary** ZAR/month **Job Location**: - South Africa - Johannesburg Metro - Sandton **Job Type** Permanent **Posted** Tuesday, May 14, 2024 **Closing date** 24 May 2024 23:59 Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within...

Looking for a job to challenge your excellent customer service skills? Look no further..... We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to teaching you all that you need to know before you hit the...

Are you a recent graduate and are looking to gain career enhancing experience with one of the biggest Multimedia Companies? Then this opportunity might be for you. We are currently recruiting for our client in the Multimedia space for a Omnichannel Call Centre Agent for a fixed-term contract. - Recently completed a tertiary qualification - Fully...

MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre Manager with identifying...

Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.Main Responsibilities (including but not limited to):Answering inbound calls...

Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to): Answering inbound...

RESPONSIBILITIES: ●     Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual; ●     Dealing with outbound calls in terms of an escalated query in terms of applications outside timeframe (e.g. 14 working...

**POSITION PURPOSE** Responsible for providing excellent and effective client service on the Concept and Dashboard system and any other systems that Broll Property Management may use or acquire. **ESSENTIAL FUNCTIONS AND BASIC DUTIES** **1. Assumes responsibility for providing effective inbound and outbound services.** c. Research required information...

Our Client in the BPO industry is looking for an experienced Call Center manager to run the new campaign **The Call Center Manager will be responsible for the Call Center business unit in South Africa, working in close cooperation with CCO in the UK and closely with other internal stakeholders as well as externally with the business unit’s...

**Business Unit**:Discovery Life**Function**:Client Service**Date**:13-Apr-2023- Discovery Life Outbound Call Centre Consultant (Fixed Term Contract)- About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose,...

MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre  

Excellent opportunity to join a leading leisure company in their call centre dealing with an International CampaignMatric3-5 years call centre experience essential handling inbound and outboundPrevious experience dealing with International clientsExperience dealing with campaigns in the BPO spaceExcellent command of the English language and the ability to...

About Sanlam Corporate Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We believe in creating and cultivating a positive, energised working environment that gives every...

Consumer Sales Specialist (Call-centre) Coloplast South Africa has an exciting opportunity for a Consumer Sales Specialist to join a brand-new team within the Consumer Care department. The Consumer Sales team will be responsible for “selling while caring” by fully understanding Consumers’ needs, challenges, lifestyle goals and expertly recommending...

Start 2024 working We looking for telesales agents to sell long term insurances. Basic R 4500.00 with commission uncapped **Requirement** Excellent command of the English language Matric 1 Year selling insurances Good communication skills NO Criminal record or Debarment Strong objection handling Target Driven Cold Calling **Salary**: R4,500.00...

**Business Unit**:Vitality RSA**Function**:Call Center / Contact Center**Date**:12-Apr-2023Key Purpose To ensure quality service delivery to all stakeholders while adhering to Discovery's SLA. Key Outputs - Providing product information and handling financial queries - Answering inbound calls timeously - Dealing with all queries through to resolution -...