Systems Support and Software Trainer

3 weeks ago

Paardeneiland, South Africa Smart Foods Full time

**Company Background**

At Smartfoods we are on a mission to disrupt the Fast-Food industry by helping consumers and restaurant owners make better informed decisions, daily. #FIXFASTFOOD

**How do we do it?**

Run by its founders, we are a small team who have built a great business fast despite the worst possible market conditions. We believe this is a testament to the "Lean startup" methodology we follow.
- We build fast
- We experiment
- We learn
- And we start again

We run our tech division as a "Skunk Works" and if you are looking for a fast paced environment with room for new ideas, and the commitment to test these, then this is the place to be.

**Why Work For Us**

We want you to help us turn many of our experiments into products, and ensure that our operations team get the best out of the products we rollout. We are looking for varying levels of experience, and also happy to give young talent with no experience a chance to gain some with us.

Of course you do also get to eat the tastiest fast food around... We are biased...:

- )

**Our Culture**

We are passionate about food, and our people. We work hard, and we expect a level of commitment to that of any startup, but we also have fun and value family and life outside of work. Wear what you like, express yourself, and most importantly be comfortable. We are a small team, and a very flat structure so you would report directly to one of the founders.

**Systems Support and Software Trainer**

As a member of the tech and data team you would be helping our division to roll out solutions that we have either been developed in house or acquired externally.

We treat our restaurant operations team as our “customer” and you would be responsible for creating training material and ensuring that our customer is continuously trained and supported on these systems. We want you to conduct regular audits on the data collected in the systems and then adapt training. You will become the “expert” on these systems, and as the member on the ground, the tech team will value your input and critical assessments.

You will need to have attention to detail, communicate well, and enjoy solving complex problems.

**Our Hiring Process**

Should you be called for an assessment, you will be required to write a 30 minute logic test, and a 10 minute problem solving question. It's nothing that can be prepared for, and will not require any technical expertise. This will either be completed just before the interview or arranged for a separate time.

The interview itself will be relaxed and kept informal. We want to learn more about you, and of course you of us.

If successful we would then invite you to come discuss the offer, any details around this and answer any questions you may have.

**Job Types**: Full-time, Permanent

**Salary**: R5,000.00 - R15,000.00 per month

Ability to commute/relocate:

- Paarden Eiland, Western Cape: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have any previous experience working on POS (Point of Sale) systems, and if so please specify which and type of experience?

**Education**:

- Certificate (preferred)

**Language**:

- English (required)

License/Certification:

- Drivers License and Own Vehicle (required)

Willingness to travel:

- 50% (required)

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