Team Experience

A great opportunity for Customer Services Team Leaders to join growing BPO. **Responsibilities** Coaching and mentoring of the team. Team administration - Active involvement with employee life cycle including conducting probation reviews, Back To Work interviews, leave approval etc Teamwork planning and priority setting: Monitor real-time BI reports of...

**Sales & Client Services Team Lead** Employment type: permanent **Salary**: Market related Location: Woodstock, Cape Town, South Africa Job Functions: Team Lead Industries: InsureTech **SPECIFICATION** A global InsureTech business is looking for a Sales & Client Services Team Lead to support the Head of Client Services with daily and operational...

**About the Role**: Reporting directly to the Head of Operations, the Operations Sales Team Manager will be an inspiring and dynamic professional with 3-5 years of sales team management experience. They will excel in motivating their team, setting clear goals, and fostering open communication. With a passion for sales, exceptional leadership skills, and a...

**Reporting to**: Operations Manager **Job Purpose**: To manage the collections, productivity and administrative performance of the Collections Agents against set targets **Location**: Woodstock, Cape Town **KEY PERFORMANCE AREAS**: Under the management / direction of the Operations Manager, the Team Manager will have the following responsibilities...

A global InsureTech business is looking for Client Experience Consultants. If you are keen to work with international clients and learn about insurance, we want to hear from you. You would be responsible for calling leads and closing the sale, therefore you should feel comfortable speaking over the phone and building relationships with clients. This is a...

A dynamic, innovative and inspiring company providing fintech solutions across multiple sectors is looking for an Operations Sales Team Lead to manage a team or teams of E-commerce Call Centre Sales Agents (Inbound and Outbound). The successful Operations Sales Team Leader will be an inspiring and dynamic professional with 3-5 years of sales team management...

Surgo has partnered with a specialist global cyclist insurance solutions company recruiting for an energetic and motivating Sales Team Leader to join their team based in Woodstock, Cape Town. If you have experience leading a team and want to be part of growing a new office in an exciting niche industry servicing the US market, we want to hear from...

**Reporting to**: Operations Manager: Customer Services & Process Recoveries **Job Purpose**: To manage the day-to-day activities of the team members, driving daily targets and expectations as well as coaching and guiding the customer service consultants to achieve a 1 touch resolution on all queries, request and complaints received either telephonically or...

Our client, a global cyclist insurer that provides leading specialist cyclist insurance to partners around the world is currently expanding their team due to growth. This is a dynamic fast-growing South-African company. They are seeking a self-motivated, highly driven and experienced Team Leader to lead a team of 5 client services consultants. Must have an...

Customer Service Expert WantedWe are seeking a highly skilled and experienced Service Advisor/Receptionist to join our CARtime team in N1 City, Western Cape.About the RoleThis is an excellent opportunity for individuals with a passion for delivering exceptional customer service and experience working in an aftermarket service centre environment.Key...

Calling all recruitment rockstars! We're on the hunt for a dynamic In-House Recruiter to join our Team Experience department and take things to the next level. Yup, you heard it right - we’re not your typical HR team, we’re all about crafting experiences, not just jobs. We're hunting for a self-starter with killer initiative, top-notch people skills,...

We're on the hunt for a dynamic Head of Buying to lead our passionate supply team and drive our brand to new heights. As our Head of Buying, you'll be the guiding force behind our commercial strategy and execution. You'll lead, motivate, and mentor our supply team, setting ambitious targets and devising innovative strategies to achieve them. **What You'll...

**About the Role**: The Operations and Service Delivery Manager manages and leads the technical team and is responsible for all technical and technical services delivery. The Technical Director is responsible for the technical architecting of solutions and the managing the technical landscape. A project manager organises and manages project, the Operations...

MyRunway is on the hunt for a talented Junior Photographer to join our team in Woodstock, Cape Town. We are an online fashion retailer, we offer high-end brands at a discounted price to our exclusive society. You will be working full-time in our in-house studio, with our awesome visual team and will be responsible for photoshoots for the MyRunway...

We're on the hunt for a dynamic Sales Director to lead our passionate supply team and drive our brand to new heights. As our Sales Director, you'll be the guiding force behind our commercial strategy and execution. You'll lead, motivate, and mentor our supply team, setting ambitious targets and devising innovative strategies to achieve them. **What You'll...

MyRunway is on the hunt for a talented Photographer to join our team in Woodstock, Cape Town. We are an online fashion retailer, we offer high-end brands at a discounted price to our exclusive society. You will be working full-time in our in-house studio, with our awesome visual team and will be responsible for photoshoots for the MyRunway website. We have...

We are an exciting, fast paced company looking for an experienced Chief Commercial Officer to oversee our organization's ongoing operations and procedures. The CCO role is a key member of the senior management team, reporting directly to the CEO. You'll have to maintain control of diverse business operations, so we expect you to be an experienced and...

**Senior Marketing Manager** - The Student Hub, an educational technology start-up that specializes in developing innovative educational platforms within South Africa, is looking to fulfill the role of Marketing Manager._ - The incumbent will lead The Student Hub’s marketing team and report directly to the Head of Commercial Growth. _ The Marketing Manager...

**About us** Step into the wild world of OneDayOnly - South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy...

**Responsibilities** - Investigate incidents to determine if they are false positives or if they require in depth investigation. - Investigate cases to closure. - Where required escalate or liaise with team members to assist in determining outcome. - Communication to clients is key to ensure that cases can be closed with success. - Work with detection team...