Sub-product Owner

1 month ago

Pretoria, South Africa Mediro ICT Full time

**Implement the product vision and roadmap**:
Research, understand and evaluate product requirements on the part of business and translate them into high quality product backlog items.

Structure and prioritise business requirements and communicate plans with stakeholders for review and approval.

Use various techniques for efficient business process modelling, conceptual prototypes, traceability, and quality management techniques.

Proactively propose solutions to improve the support of (new) business processes.

Maximizing product value within the available internal/external capacity per sprint and measure performance of these feature teams.

Steer internal/external consultants and serve as a quality assurance of their deliverables.

Eliminate impediments for development of the product scope.

Support troubleshooting, resolving, and closing of Production Support tickets (Incidents & Problems tickets) within defined SLA’s.

Technically and functionally lead the Feature Teams with Line Managers/Product Owner.

**Align internal and external IT/business stakeholders**:
Create transparency regarding resources, requirements, competencies and implementation status to Products and Domains.

Define, request, track and, if necessary, escalate the required resources (incl. budget, skills, volume/size.

Implement the product vision and roadmap.

Research, understand and evaluate product requirements on the part of business and translate them into high quality product backlog items.

Structure and prioritise business requirements and communicate plans with stakeholders for review and approval.

Use various techniques for efficient business process modelling, conceptual prototypes, traceability, and quality management techniques.

Proactively propose solutions to improve the support of (new) business processes.

Maximizing product value within the available internal/external capacity per sprint and measure performance of these feature teams.

Steer internal/external consultants and serve as a quality assurance of their deliverables.

Eliminate impediments for development of the product scope.

Technically and functionally lead the Feature Teams with Line Managers/Product Owner.

**Align internal and external IT/business stakeholders**:
Create transparency regarding resources, requirements, competencies and implementation status to Products and Domains.

Define, request, track and, if necessary, escalate the required resources (incl. budget, skills, volume/size of user stories) to the Product Owners for successful implementation.

Technical escalation to the Product Owner, including facilitating end-to-end discussions with other Product Owners, if necessary.

Escalation of conflicts, based on user requirements, in the Product vision to the respective Product Owner: system specific for content escalation and all Product owners for capacity escalations.

Escalate disciplinary issues or non-availability of competencies towards the Delivery Managers of the Feature Teams.

**Adhere to the Agile Working Methodology**:
Daily use of the Agile Tool Chain and content-wise steering of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings, etc.

Determine acceptance criteria/definition of done and evaluate the developed product scope, decision regarding release or rework in the product backlog.

Identify improvements to the Product Owner regarding the Product Owner hierarchy, including the Feature Teams as well as all relevant internal functions at our client and external partners, if necessary.

Identify improvements in AWM execution towards the responsible Agile Master.

Support the development, implementation and follow-up of methods, processes and standards for the provision of services in compliance with the law.

**Soft Skills**:
Ability to interpret Business requirements and move concepts through to proposal and successful implementation.

Take consultative approach to challenge customers’ requested solution design, should a better alternative exist.

Excellent interpersonal skills to communicate and collaborate effectively (verbally and written) with both technical and non-technical colleagues/users either in the same team or other teams.

Strong Presentation skills.

Good time management and organisational skills.

Willingness to learn and grow with the team.

Willingness to engage with foreign customers and be sensitive to possible language barriers and culture differences.

Willingness and ability to work on weekends and public holidays on implementation and operations (IT Support) related tasks.

Ability to work as part of an agile team, inter dependant and independently to submit deliverables on time and in excellent quality.

Proactive and take personal initiative when appropriate - self-starter.

Above board work ethics - this is of utmost importance.

Flexibility to take up different tasks in the project.

Ability and willingness to coach and give training to fell

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