1678 sub Product Owner- SAP Cis

2 weeks ago

Pretoria, Gauteng, South Africa JorDan Human Resources Full time

  • Permanent


 JHB00893
  • IT
  • Gauteng, Tshwane (Pretoria)
  • 1678_ Sub Product Owner (SAP CIS)

Location:
Gauteng

Contract Term: 1 March December 2026

ESSENTIAL SKILLS REQUIREMENTS:

  • Basic knowledge of ITIL and ITSM such as Problem-IncidentChange processes
  • Expertise in agile development and DevOps incl. JIRA / Confluence
  • Knowledge of current IT architectures, vendors, and trends.
  • Professional communication and documentation skills
  • Project and Startup Management experience
  • Analytical thinking skills

ADVANTAGEOUS SKILLS REQUIREMENTS:

  • Knowledge of framework Agile Working Model
  • Knowledge how to implement authentication solutions: SAML, OpenID Connect, API gateways.
  • Knowledge how to implement SCIM (System for Crossdomain Identity Management
  • IT
Security

  • Troubleshooting and maintenance
Expert knowledge in the areas of web and cloud technologies

WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?

  • Degree in Information Systems or equivalent experience
  • IT
IL certification (advantageous)

  • Any Scrum certification (advantageous)
  • Minimum of 5 years of IT operations experience
  • Minimum of 3 years of ITIL work experience.
  • Minimum of 3 years of Scrum work experience
  • Minimum of 5 years in a Team Lead / Agile Master environment

WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
You analyse market trends with foresight and pro-actively build the required know-how.

  • Perform StartUp Management (Golive preparation and post Golive support) based on the already performed Proof of Concept, in particular.
- by providing the relevant documentation in the Product Depot (e.g. security documentation, functional documentation, operations manual),

- conducting the required tests (functional, integration, smoke tests)

  • Responsible for maintenance and operations (Dev/Ops), in particular
- the maintenance of the integration into the central systems for Identity & Access Management (RightNow and WebEAMnext) as well as towards the central HR system to cover SAP specific authentication scenarios

- handling Tickets and Tasks with the responsibility for closing the same within defined SLA's (Service Level Agreements)
- responsible for troubleshooting issues for the system and providing support
- executing the required changes through configuration and coding (SCIM)
- executing the analysis and resolution of Production Support calls
- carrying out regression testing after each release of the SaaS software
- with central product owner for Platform Identity Providers where SAP CIS is positioned as a subproduct
- with Feature Teams of other IAM products
- with clients (app owners)

SubProduct Owner:

  • Working closely with the WEBEAM Product Owner and the Line manager to steer and support the feature team(s) from a technical point of view.
  • Manage a technical team in the Sub Product Owner role to fulfil the prioritised requirements for IDP SAP CIS product using agile methodologies.
  • Collaborate with Business and IT Product Owners and colleagues across multiple products and countries.
  • Be the first point of contact for product owners, operations teams and testers regarding any queries relating to requirements and tech quality
  • Guide the team on how to promote efficiency out of selforganized teams.
  • Monitor team development progress and ensure that user stories are completed on time.
  • Responsible for SAP CIS of central sector and their guidelines
  • Timely escalations of Sub Product risks to the Product Owners if timelines, deliverables, or operational goals cannot be fulfilled
  • Forecast and plan for resources, infrastructure, and licenses for the team in coordination with the Product Owner and Line manager in charge.
  • Assist to ensure stability of systems and adherence of the team to Group's Operations standards.
  • Assist to maintain a stable Operations standby list for the team.
  • Assist Product Owner in identifying tech resource gaps within the team.
  • Assist Product Owner in identifying additional training required within the teams
  • Mentor team
  • Ensure quality and up to date content of the knowledge base for the subproduct
  • Ensure quality and up to date content of the Sub-Product and compliancy required documentation
  • Manage Problem, Incident and Change process for dedicated ITSM service
  • Upon demand willing to work on weekends (changes)
  • Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)
  • Attend and moderate operation meetings
  • Coordinate external contractors
  • Manage security vulnerabilities
  • For more information please contact:
  • Chantelle Tree

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